Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 20, 2023

Irene m'a apporté une réponse rapide et efficace rien à dire !

AlcoAware Tech
France
3 months using the app
DSers replied November 21, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2023

Merci à Jully de m'avoir aidé, tant de patience! JE TE REMERCIE

REI
Canada
5 months using the app
DSers replied November 16, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Lucy did a great job helping with some issues I was having! solved much appreciated for the help! top notch service! Thanks!!!!! :)

Retro Gamer Paradise
United Kingdom
7 days using the app
DSers replied May 21, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 25, 2023

Thanks to Zoe for the quick and fast support and big thanks for helping me out mapping the products!

Rinse Pro
United Kingdom
5 days using the app
DSers replied June 28, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 2, 2023

Neva was very helpful and resourceful, she walked me through the process and was very patient and considerate

None Of The Above
New Zealand
23 days using the app
DSers replied June 4, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2023

Alicia é incrível, estava com problemas para processar um pedido, e com o pagamento, ela me orientou em todos os passos, me ajudou em tudo, muito grato ao dsers e a alicia.

KingStores
Brazil
5 months using the app
DSers replied May 21, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 25, 2023

Minha experiência com a DSers foi excepcional, e muito disso se deve ao excelente atendimento que recebi da Sally. Desde o momento inicial, ela foi extremamente prestativa, profissional e atenciosa, tornando todo o processo de compra eficaz e agradável.

A plataforma DSers já se destaca por sua usabilidade e oferta de produtos, mas o que realmente fez a diferença para mim foi o atendimento ao cliente. Sally não só resolveu minhas dúvidas rapidamente como também me orientou sobre as melhores opções para o que eu estava procurando.

É raro encontrar um serviço que combine tanto eficiência como um atendimento caloroso e personalizado. Sally, você salvou meu dia e elevou minha experiência de compra a um novo patamar de satisfação. Muito obrigado!

Divza
Brazil
About 1 month using the app
DSers replied August 27, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 16, 2023

Precisei de ajuda com o mapeamento dos produtos e a atendente Una me ajudou com todas a minhas duvidas , ate desenhou para eu entender melhor , ela simplesmente foi nota 1000000 , muito obrigada

Tudo em um clike
Brazil
22 days using the app
DSers replied September 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 29, 2023

Ótimo atendimento, é a segunda vez que peço auxilio e sou bem atendida. Hoje a atendente Neva resolveu meu problema em questão de minutos, foi muito atenciosa e prestativa.

Olinda Shopping Online
Brazil
11 months using the app
DSers replied May 29, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2023

L'assistente Alice m'a beaucoup aidé lorsque j'essayais de changer la devise sur Dsers. Elle est restée avec moi jusqu'à ce que tout soit résolu. 5 étoiles pour Alice et Dsers. Je suis globalement satisfaite pour le monment :)

ELMediaTecno
France
About 2 months using the app
DSers replied September 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team