Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 19, 2023

Très bonne aider merci

Shoplant
France
3 months using the app
DSers replied November 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 11, 2023

I had help from Catalina. I needed some help with my account and she helped me very good and replies quickly.

MistyMountain
Netherlands
3 months using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 24, 2023

A atendente LENA é incrível. Muito prestativa. Tem me ajudado muito. Sempre que preciso de suporte ela me auxilia no chat.

Entregas Garantidas
Brazil
About 2 months using the app
DSers replied May 24, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2023

Excelente!!! Atendente super competente e atencioso. Tirou todas as minhas duvidas e ajudou em toda configuração.
Estou muito feliz... Parabéns pelo suporte.

Tienda Essencia Del Mundo
Brazil
5 months using the app
DSers replied August 23, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

A Selena me atendeu super bem parabéns, muito simpática

LeiriBeetle
Portugal
DSers replied March 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited July 7, 2023

Quero agradecer ao ótimo atendimento da Serein, foi muito atenciosa e paciente, muito obrigada por me ajudar com o meu primeiro pedido, muito sucesso pra você!!

Ro Diversi Shop
Brazil
7 months using the app
DSers replied July 9, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 9, 2023

Exelente atendimento da Tiffany, super atenciosa recomendo esse suporte tirou todas minhas duvidas muito obrigado!

Felkas
Brazil
5 months using the app
DSers replied August 10, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2023

Best App en service ever!!!

Lushine
Netherlands
13 days using the app
DSers replied October 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 31, 2023

atendimento via chat exelente obrigado, otima extençao para ser utilizado no dropshipping realizei minha primeira venda hoje e tive alguns problemas que foram rapidamente solucionados

Embale Bem
Brazil
5 months using the app
DSers replied August 1, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 1, 2023

J'ai eu un échange avec Cynthia pour un problème de transfert de Dsers vers Shopify, elle m'a réglé le problème en 3 minutes. Très efficace et très gentille. Merci pour votre aide.

LOVELOVECATS
France
3 months using the app
DSers replied August 2, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team