Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 13, 2023

le SAV est super réactif ! très satisfait !

LaPetiteMarelle
Belgium
Over 1 year using the app
DSers replied October 15, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 25, 2024

Great service by olivia

Stars Twinkle
Australia
10 months using the app
DSers replied February 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 3, 2024

Fantastic customer support and fulfillment services. A big thanks to Blanca for her exceptional help and support.

LuxeGlowChic
United States
19 days using the app
February 26, 2022

everything worked without any problems, very good and above all fast service. Just Awesome! Thank you Emma:)

mysmartkabel
Germany
Over 1 year using the app
DSers replied February 27, 2022

Hi mysmartkabel,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 3, 2024

great support from Isak

Gym protection gear
Vietnam
4 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2023

It's great that I use their company's service, basically 24 hours someone can answer my questions and help me solve the problem!

Luxurywardrobeideas
United States
Over 1 year using the app
DSers replied March 20, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2023

I had some disconnect between my DSErs account and aliexpress and this customer service representative was so patient with me. He took his time to help me resync my accounts until my payment was complete. Awesome service and patience.

Elevate Accessories and Boutique
United States
Over 1 year using the app
DSers replied October 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2020

I love this app to process the orders in my store. Is very flexible and the support team is absolutely great. Very satisfied!

Bicomexx
Brazil
Over 1 year using the app
DSers replied November 18, 2020

Hi Bicomexx,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to provide the best we could. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 27, 2022

My agent Via, was so helpful and patient with me. She helped me to fix a failed order and also helped to map out suppliers. I am so grateful to have gotten her help. People like Via help us small business owners to get a grip when we are just on the verge of losing it. Thank you so very much Via I truly appreciate all your help. You are indeed a blessing.

A Touch of Royal
United States
Over 1 year using the app
DSers replied December 28, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 19, 2023

Lennon helped me in less than a minute with a problem I was having issues all weekend! Very, very nice support y'all have!

Damasco
Brazil
Over 1 year using the app
DSers replied November 21, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team