Reviews (30,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 12, 2024

Gostaria de expressar minha sincera gratidão pela incrível assistência que recebi no suporte ao cliente e ajuda feita pela Isla durante o processo de compra e envio do meu produto. A Isla foi extremamente prestativa e eficiente em responder às minhas perguntas e resolver quaisquer problemas que surgiram. A atenção aos detalhes e a prontidão em ajudar foram notáveis e contribuíram significativamente para uma experiência de compra suave e satisfatória.

Decapay
Brazil
11 days using the app
DSers replied April 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 10, 2024

Suporte muito rápido e eficiente. O atendente Eden resolveu meu problema de forma muito satisfatória.

Store Volga
Brazil
4 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 22, 2023

Suporte rápido, me ajudou muito, recomento!

Tienda Soñada
Brazil
2 months using the app
DSers replied November 26, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 4, 2024

fast service, omg

Stargoodie
Netherlands
6 months using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Great customer service, I received help from Sylvia she responded quickly every time and answered every question patiently.

Valentina Verve
Israel
About 20 hours using the app
DSers replied December 20, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 12, 2024

Atendimento muito eficiente, muito satisfeito com o suporte.

Minha loja
Brazil
3 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2023

Sou novo por aqui e meu primeiro contato com o suporte da Dsers foi SENSACIONAL, o mérito aqui vai todo para a atendente "Adele" extremamente profissional, paciente, dedicada, e educada. tornou minha experiência dentro da plataforma muito mais tranquila, resolveu meu problema com muita eficiência. tenho muito a agradecer pelo seu atendimento Adele. Muitissimo obrigado.

Alta performance
Brazil
3 months using the app
DSers replied January 3, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 18, 2024

Top service! Highly recommended!

Emart
Brazil
3 months using the app
DSers replied March 19, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 28, 2024

Bonjour,

J'ai contacté Service à la clientelle, par chat, aujoud'hui et j'étais accueillis par Lily. Elle était à mon écoute tout au long de notre discussion. Elle m'a aidé avec des captures d'écrans pour pourvoir comprendre mieux. Grâce à lily, j'ai réussi à résoudre mon problème.

Félicitations pour votre staff!

hellomamabebe
Canada
Over 1 year using the app
DSers replied January 29, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 28, 2023

I am very grateful to Wendy for her valuable help! Thanks again!

cozyform.com
Serbia
17 days using the app
DSers replied November 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team