Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 16, 2023

Very helful service from Una from DSers support team today effiecient and knew exactly what was wrong with my store

Passion HQ
South Africa
Over 1 year using the app
DSers replied September 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 25, 2024

The App is really good and user-friendly. The customer service is exceptional and fast too. I spoke with Isla and she is really professional. She was nice and polite and made my experience in the app even better. I recommend the app to anyone out there looking for a dropshipping supplier.

Mini Marvel
Kenya
About 1 month using the app
DSers replied April 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 24, 2023

DSers est une superbe application. J ai eu un souci avec ma première commande, je ne savais pas comment m y prendre ma cartographie n'est pas correcte. Et Aurora m as guider pour tout arranger en 2 min, avec de très bonne explication.
Très réactif explication au top avec capture d écran. Très très content gros merci Aurora.

hijabisrae
France
Over 1 year using the app
DSers replied January 25, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 29, 2022

brilliant app and customer service! I recently got moved over to Dsers from Oberlo (through Oberlo's closure) and had my first interaction with customer support today as I was a bit confused with my product mapping. It was so easy to access support and get help through the chat via facebook messenger. I was speaking with a support assistant named Emma and she was so lovely and really, really helpful. I was even having a bit of trouble getting my head around something and she was very patient and went above and beyond to help ensure I understood it correctly. It was a fantastic customer support interaction and with great thanks to Emma! All my questions were answered wonderfully and I've got a very clear understanding now 10/10

Leiken Hair
Australia
Over 1 year using the app
DSers replied July 31, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2022

The support from Dsers helpdesk was great and the tech was very detailed oriented and knowledgeable.

ddalalwomenswear.com
United States
Over 1 year using the app
DSers replied October 7, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 8, 2021

Top demais! alem de um bom servico o suporte tem um atendimento muito bom!! Estao de parabens, super recomendo pelo suporte

Short Store USA
Brazil
Over 1 year using the app
April 12, 2022

Clary, my customer representative worked with me for over 6 hours helping to fix & understand a shipping & ordering problem I was having. Great customer service. Thanks

groomingvault
United States
Over 1 year using the app
July 19, 2022

Customer Services Rep "Mia" Very professional, friendly and polite. Mia is very knowledgeable and was quick to provide assistance.

PJ Swimwear Women's Swimsuits
United Kingdom
Over 1 year using the app
DSers replied July 19, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2021

5 stars! Awesome support. Meena responded quickly and answered all my questions. Dsers is easy to use and really helpful. definetly saves me a lot of time filling my orders.

Cretova
Brazil
Over 1 year using the app
DSers replied September 6, 2021

Hi Cretova,

We really appreciate your review of DSers about our app and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 31, 2023

"Lucy" was extremely kind and helpful in the service, I recommend the app! helped me in a difficult moment, the chat works very well and I enjoyed the experience with dsers!

Use Lunah
Brazil
Over 1 year using the app
DSers replied April 2, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team