Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 28, 2021

I really like this app! it saves a lot of time, easy to use interface as well! the new features keep on improving and updating. Most important is almost free for beginner which is the plus point to help small business and this make me willing to spend for pro and advanced plan as the business grow in the future. In addition, the customer services is top notch!

Pawsalley
Malaysia
About 3 years using the app
DSers replied March 28, 2021

Hi Pawsalley,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please feel free to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 25, 2021

Jessica, you are the best. We love ❤️ how supportive they are. Convenient app with outstanding care.

BERBERAE
United Kingdom
Almost 3 years using the app
DSers replied March 25, 2021

Hi BERBERAE,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 21, 2021

Fantastic customer service! Meena was incredible taking care of my situation. They answer so fast, that's amazing

Ortolife
Brazil
Almost 3 years using the app
DSers replied January 21, 2021

Hi Ortolife,

We really appreciate your review of our customer service. Meena and other members of the customer service team are always here to provide excellent support to solve your problems. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 28, 2021

The amazing and fast customer support alone put these guys way ahead of the rest! Then the API integration (being that they're basically Aliexpress) just makes this app a no brainer. Def recommended!

The Kanto Center
United States
Almost 3 years using the app
DSers replied March 28, 2021

Hi The Kanto Center,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 21, 2021

I absolutely love the app and the customer service is just Amazing. I interacted with Stephanie and Jessica and they were both absolutely supportive, helpful and knowledgable about the platform. They helped me navigate through the platform with ease and were very patient and respectful. My best wishes to these two girlies. You're going to do great job!!

Petitnid
Canada
Almost 3 years using the app
DSers replied May 23, 2021

Hi Petitnid,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 26, 2023

Excelente aplicación, en cuanto al servicio a cliente, siempre están disponibles y te llevan de la mano de una forma sencilla.

INNOVACIONES SHOP
Mexico
About 2 months using the app
DSers replied April 26, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited May 20, 2021

Meena at customer support was great, helped me with logging into my account. super helpful overall. will recommend this to others

SewTag
United States
Almost 3 years using the app
DSers replied May 20, 2021

Hi SewTag,

We are happy to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2021

great app, simply and intuitive, allows you to save a lot of time. Great online support support, thanks

storQ.pl
Poland
Almost 3 years using the app
DSers replied January 13, 2021

Hi storQ.pl,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers on providing a better dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2021

merci pour un travaille très simple de 3 min bon accompagnement ils m'ont complètement aidé !! Je recommanderais dsers a n'importe qui très utile pour tous les cas

OneTush
France
Almost 3 years using the app
DSers replied January 14, 2021

Hi OneTush,

We really appreciate your recommendation and review of our customer service. Our customer service team is always available to answer any of your questions. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2021

Great app, they are always improving and adding features. And also, they have a very good client support!

LAFEMINI
Brazil
Almost 3 years using the app
DSers replied January 17, 2021

Hi LAFEMINI,

We are happy to hear that you enjoy using DSers and working with our customer service team. Thank you so much for your review. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team