Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 3, 2021

The support of DSers was sooooo quick ! Thanks a lot to Barrett who solved my issue in a few minutes ! Would definitely recommend

MangAzz Shop
United Arab Emirates
Over 2 years using the app
DSers replied March 3, 2021

Hi MangAzz Shop,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited May 24, 2021

C'est la deuxième fois que je fais appel a l'aide de dsers et c'est également la deuxième fois que je suis impressionnée par ce support.
Cette fois ci j'ai eu un problème avec mon compte aliexpress lié a Dsers. Grace à l'aide précieuse de Catherine mon problème est réglé et je peux enfin lancer ma première pub.
Catherine est incroyablement réactive et efficace.
Pr tout dire j fais le chat par erreur car la plus part du temps y a personne derriere mais là un simple bonjour et hop on est pris en charge.
Merci bcp Dsers pour ce support professionnel.
Merci particulièrement Catherine. Grace à Dsers, j'avance sereinement dans mon projet en me concentrant sur l'essentiel!
Jessica est là à l'écoute et m'a tout de suite apportée l'aide dont j'avais besoin
merci bcp Jessica

joujoustore
France
Over 2 years using the app
DSers replied May 23, 2021

Hi joujoustore,

We really appreciate your review of our App and customer service. We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 25, 2023

Здравствуйте! Я новичок на этой сфере по этому обратилась за помощью к специалистам DSers. Мне очень помог в этом Тони , он очень грамотно и быстро обслужил отправляя снимки экрана и инструкцию. Хочу сказать большое спасибо и желаю творческих успехов!

AVECLIFE
Kazakhstan
29 days using the app
DSers replied July 26, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 5, 2021

very surprise. first time to ask a question. Perfect customer service, Robelt. Quick answer, detailed explanation. thanks a lot.

funway online shop
Japan
Over 2 years using the app
DSers replied June 7, 2021

Hi funway online shop,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 22, 2023

Service très impeccable; résolution de mon problème en 2 clic. Réponse rapide des agents. Beaucoup apprécié. Merci!

Tresors de cuisine
Canada
About 14 hours using the app
DSers replied August 23, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited May 31, 2019

Fast fast fast, really damn fast. Good customer service.
Quick tip: Install on shopify / link to aliexpress / map products (design is super cool) / set shipping and you're good to go

summermer
China
Over 2 years using the app
May 15, 2021

I have been using this app for many months. I can definitely say, it is the best free app available out there. During my initial time, I used many apps. But this app has so many features. I have not found an app that can beat this app.

Discover Curtains
United States
Over 2 years using the app
DSers replied May 16, 2021

Hi Discover Curtains,

We really appreciate your review of our App and we are happy to have you with us! We will continue working hard to develop our app to further improve users' dropshipping experience. Please feel free to contact us if you need more help Happy dropshipping with DSers!

DSers Team

January 11, 2021

Dsers has a good support and fast answers.
the customer service is able to fix my issues every time.

Red Pearls™
United States
Over 2 years using the app
DSers replied January 11, 2021

Hi Red Pearls™,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. They are always here to provide everything they can to help our users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 22, 2019

Amazing app. You guys deserve a 5 star hands down. Ridiculous how unknown you guys are. Thank you so much!

Venful
Canada
Over 2 years using the app
March 17, 2021

Support technique très réactif a résous ma demande rapidement Je Recommande DSers vivement a d'autre utilisateur

Dosacmain ™
France
Over 2 years using the app
DSers replied March 17, 2021

Hi Dosacmain ™,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team