Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

May 27, 2021

I talked to Niki, and she said that gonna solve my little problem with dsers prices on orders. Niki was very friendly!

Scolatta
Brazil
Over 2 years using the app
DSers replied May 30, 2021

Hi Scolatta,

We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2019

Can't say dsers is perfect. UI needs to be improved. But let's face the fact. It saves me hours of work. New tech? Cool

Owlcase
Hong Kong SAR
Over 2 years using the app
January 9, 2021

I needed help on fulfilling orders with DSers and their customer support team helped me promptly and patiently, very friendly as well and solved the problem for me very quick. Definitely recommend! A good tool plus good service.

The Urban Deluxe
United States
Over 2 years using the app
DSers replied January 10, 2021

Hi The Urban Deluxe,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to be responsive and helpful to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2021

I had a great service from Dsers support and managed to solve my problem on the same day! I recommend using the DSER!

FRESH STORE
Brazil
Over 2 years using the app
DSers replied January 7, 2021

Hi FRESH STORE,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2021

Very usuful and easy to use. Customer service is also really good: Rona just helped me with a couple of questions, great service!

Vivaz Fitness
United Kingdom
Over 2 years using the app
DSers replied January 27, 2021

Hi Vivaz Fitness,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. Our customer service team and Rona will continue working hard to help our users in every way they can and keep improving users' dropshipping experience. Happy dropshipping with DSers!

DSers Team

May 14, 2021

I'm very satisfied with the service provided by Jasmine from Dsers. Very quick to respond and very useful !

French Trench
France
Over 2 years using the app
DSers replied May 19, 2021

Hi French Trench,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 17, 2021

Great customer service from Stephanie, she was happy to take me step by step through the issue I had until my issue was resolved.

Baybino
United Kingdom
Over 2 years using the app
DSers replied May 17, 2021

Hi Baybino,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 29, 2021

Thanks to "Jessica" from the staff she helped me a lot through swapping from oberlo to dsers. Contact them by messenger if you have any problem

vie-africaine
France
Over 2 years using the app
DSers replied March 29, 2021

Hi vie-africaine,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience.Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2021

DSers has the best customer support of any app we know. The speed and the quality of assistance is amazing, every problem I every had with the app was fixed within minutes and both Jesse and Jessica have provided amazing customer service. Thanks team!

Treasureridge.com
Netherlands
About 2 years using the app
DSers replied January 17, 2021

Hi Treasureridge.com,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service and the support from Jesse and Jessica. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited March 29, 2021

Thank you very much Jessica, you help me very well. You give me good advices ! Good job for me ! thank you !

Amitia
France
About 2 years using the app
DSers replied March 29, 2021

Hi Amitia,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. DSers is always here to solve any of your problems. Feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team