Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

August 22, 2023

Service très impeccable; résolution de mon problème en 2 clic. Réponse rapide des agents. Beaucoup apprécié. Merci!

Tresors de cuisine
Canada
About 14 hours using the app
DSers replied August 23, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2021

Very usuful and easy to use. Customer service is also really good: Rona just helped me with a couple of questions, great service!

Vivaz Fitness
United Kingdom
Over 2 years using the app
DSers replied January 27, 2021

Hi Vivaz Fitness,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. Our customer service team and Rona will continue working hard to help our users in every way they can and keep improving users' dropshipping experience. Happy dropshipping with DSers!

DSers Team

May 14, 2021

I'm very satisfied with the service provided by Jasmine from Dsers. Very quick to respond and very useful !

French Trench
France
Over 2 years using the app
DSers replied May 19, 2021

Hi French Trench,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 14, 2021

Thanks to the support team (Barrett and veronica) The team help me in few minutes and are available 24:24

R'Révolution™
France
Over 2 years using the app
DSers replied April 14, 2021

Hi R'Révolution™,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 4, 2020

The support is absolutly amazing. Even if you need special treetment. They do everything you need. Perfect service guys

DealHaie
Germany
Over 2 years using the app
June 9, 2021

Catherine was very helpful with my account settings for tracking and for the Paypal accountlink!! Everyone is always so quick to answer!

PLANET GAME
United States
Over 2 years using the app
DSers replied June 9, 2021

Hi PLANET GAME,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2021

Great customer service from Stephanie, she was happy to take me step by step through the issue I had until my issue was resolved.

Baybino
United Kingdom
Over 2 years using the app
DSers replied May 17, 2021

Hi Baybino,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2021

Krystel, was able to answer my questions quickly and provide me with the appropriate documentation
Great

Aktoclean™
France
Over 2 years using the app
DSers replied April 19, 2021

Hi Aktoclean™,

Thank you for choosing DSers. We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

March 29, 2021

Thanks to "Jessica" from the staff she helped me a lot through swapping from oberlo to dsers. Contact them by messenger if you have any problem

vie-africaine
France
Over 2 years using the app
DSers replied March 29, 2021

Hi vie-africaine,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience.Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2021

DSers has the best customer support of any app we know. The speed and the quality of assistance is amazing, every problem I every had with the app was fixed within minutes and both Jesse and Jessica have provided amazing customer service. Thanks team!

Treasureridge.com
Netherlands
About 2 years using the app
DSers replied January 17, 2021

Hi Treasureridge.com,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service and the support from Jesse and Jessica. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team