Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its user-friendly interface and seamless integration capabilities. They praise its efficient order processing, inventory management, and real-time tracking features. The bulk order processing feature is particularly appreciated for boosting productivity. Merchants also value the free unlimited plan and the live chat for quick support. Some have reported issues with product mapping and syncing, but these are generally resolved by the responsive customer support.

February 6, 2024

Sandy helped us out with getting Dsers properly setup. Quick responses, in-depth information, good support

TrendMasters
Canada
About 2 months using the app
DSers replied February 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 7, 2024

I am new to all of this and needed help with what felt like a complicated Issue. Isak helped me figure it out quickly and provided screen shots for clarity! It was fast and easy!

OlliePop Shop
United States
About 1 month using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 14, 2024

support was very fast and helpful, thank you Lennon for helping me to solve me problem :-)

Aurelio24Shop
Switzerland
4 months using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 29, 2024

Lennon was so patient guiding me through all the issues I had and made everything easier for me.

Self Made
United States
About 1 month using the app
DSers replied March 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 6, 2024

Thanks Wendy for your time and helping to resolve the issue I was encountering . You are the best

Eva Deal
Netherlands
2 months using the app
DSers replied April 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Alice was very professional and helped me find the solution of my problem.

Héritage des Croisés
France
3 months using the app
DSers replied January 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Irene helped me recover my password. I am highly satisfied with her service. I can now dropship again

Thank you !!

Acucar Body Basics LLC
United States
3 months using the app
DSers replied January 30, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 2, 2024

Sherry was super helpful and gotta be honest, quite joyful, making it a good experience. The service was fast, and even thought in advanced answering some questions I might of answered. Which did actually helped me. Incredible customer service

Optio
Canada
3 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2024

Isla was great help right away, she told me exactly what I needed to do with precise instructions!

Astral Luminations
United States
About 2 months using the app
DSers replied January 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2024

Everything is much easier to use thanks to your technical support, thanks Lily for your help, I appreciate it very much and I salute the whole DSers team!:)

My Store
Poland
29 days using the app
DSers replied March 12, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team