Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 25, 2023

I had an excellent support experience with Wendy on DSERS live chat, she was very quick in answering my questions and provided me with exactly the information I required about product mapping and transitioning from one AliExpress account to another in DSERS - 5 Star service, once again!

i-Phonecases.com
United Kingdom
About 1 year using the app
DSers replied August 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 30, 2024

I was helped by Jully. Very efficient, patient and helpful assistance. I got a response almost instantly. very happy!

Adore Paws
Australia
12 months using the app
DSers replied January 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2021

Excellent service, fast and practical, congratulations, thank you very much..............................................................

The Lux Store Online
United States
About 1 year using the app
DSers replied November 29, 2021

Hi The Lux Store Online,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2021

Merci à Clary qui m'a accompagné pour modifier les variantes à l'écoute et très professionnelle un grand merci à elle ! Je recommande

Dogwinner
France
About 1 year using the app
DSers replied October 19, 2021

Hi Dogwinner,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

November 3, 2022

Stephanie helped me wonderfully with a problem I couldn't solve myself. She stepped in quickly & solved everything in no time. Great app as well by the way, have been using it for a long time!

Avello
Netherlands
About 1 year using the app
DSers replied November 3, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 20, 2023

Procurei ajuda no chat DSers e a atendente, Sra. Eden, me atendeu com qualidade, educação e total conhecimento do produto. Fui atendido muito bem, problema solucionado. Parabéns!! Nota 10!

FAST SOLUTIONS
Brazil
About 1 year using the app
DSers replied August 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 21, 2022

Veronica was super helpful! She helped navigate me through the site in a quick and professional matter. Excellent customer service!

HottieFitness
United States
About 1 year using the app
DSers replied June 24, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2022

Customer support is on point. Helen was quick to respond on messenger and helped me connect to a high quality supplier!

bluemils
United States
About 1 year using the app
DSers replied October 30, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2023

Dsers has an excellent support service. Lena helped me quickly and effectively! I highly recommend!

Hellas
Australia
About 1 year using the app
DSers replied May 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 7, 2023

5-Stars because their isn't a million!! This was the most enjoyable and helpful and EASY interaction with a customer service rep EVER!!! I only wish I had more problems!! Excellent is an understatement!!!

K. Nicole Beauty
United States
About 1 year using the app
DSers replied August 10, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team