Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 7, 2024

With DSers you can never get it wrong!

Audreysoutlet
United States
3 months using the app
DSers replied April 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 29, 2024

I'm really satisfied with the speed of response.
My problem was solved in the shortest time.
Great first experience! thank you so much!

ZoneNook
Türkiye
About 1 month using the app
DSers replied March 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2024

Thank you for Isla's service, as she managed to solve my problem quickly!
excellent support!

Vi Utilidades
Brazil
About 1 year using the app
DSers replied January 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 1, 2024

The operator, Lennon was truly fantastic, he answered all my questions, with patience and courtesy, he showed me how to do certain things that I couldn't, I'm really satisfied with this support, finally someone truly competent!

TentazioniChic
Switzerland
11 days using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Trully helpful! It's easy to use and maintain! The support is awesome, Lucia helped me when I had trouble and solved it in a minute! I really recommend this app!

PurrPet
Brazil
15 days using the app
DSers replied March 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 13, 2024

My support agent was Eden,
Im very happy about the support I got from him/her.

The replies were fast and the rips on order fulfillment were
very satisfiying!

All the best!

Dinaris
Netherlands
7 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 15, 2024

Fantastic customer support! Villanelle was friendly, knowledgable and fast!

Pickleball Mall
United States
7 months using the app
DSers replied April 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 27, 2024

I worked with Sylvia tonight. She was very helpful and patient. I wish there were more customer service personnel as thoughtful as she.

GetGifts4U
United States
29 days using the app
DSers replied February 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 9, 2024

Adele was AWESOME.... I'm hooked on DSERs now cuz of this customer service treatment I have been given today by Adele, I'm very impressed. Thank you and keep doing an outstanding job. Luv it....

TheShopTrends
United States
4 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 2, 2024

Customer service is very efficient. The support agent Myra was fast, friendly, and resolved my problem quickly.

NEILY
France
5 months using the app
DSers replied February 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team