Reviews (5,272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app transformative for dropshipping, enhancing efficiency and sustainability. It automates tasks, saving time and reducing errors, crucial for scaling. Key features like bulk ordering, seamless Shopify and AliExpress integration, and supplier optimization streamline operations. It's praised for reliability, even with large volumes, and a user-friendly interface. Customer support is consistently commended for professionalism and quick solutions, boosting confidence in the platform.
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Luna from DSers customer support was incredibly helpful. I was stuck with an order that kept showing an error, and she patiently walked me through each step until we were able to submit the order successfully. She explained everything clearly, double-checked the details with me, and made sure I understood how to avoid the same issue in the future. Thanks to Luna, what started as a frustrating problem turned into a smooth and positive experience.
Elora was amazing! she answered question in detail, helped me with supplier issues and even found me a new supplier in 2 minutes! Definetly would recommend dsers to anyone starting dropshipping.
Fantastic service! Helped me instantly, an actual person not AI.
Incredible app, very easy to use and straight forward
A+++
I have dealt with Lacey from Dsers. She is very professional and helpful. She is a credit to Dsers.
Jewellery Supermarket
I experienced an issue with my automated inventory sync. Celia responded within seconds and resolved the problem very quickly. Excellent customer service!
I had an issue getting an order through. I messaged the DSers team and they helped me immediately. Great service, great experience!!
What a great service DSers provides, they are always there to lend a hand and assist us with whatever we may be stuck on. ****Esfania*** Did great today after I made a boo boo (starter here) she was able to fix it rather quickly and put myself at ease that it was going to be ok. highly recommend this app and program for anyone starting out or been doing it for a while and just need a fresh DS provider. I love the mapping and being able to just have one main place for all the many products. Lets all give a big round of applause for the DSers help center associates!!!!!
Esfania did a great job helping me today. I'm completely new and Esfania guided me very well and found solutions almost immediatly. The entire process of opening my store Just Dvinci, getting it operating and processing new orders was made much simpler by how the platforms are linked and have knowledgeable help available 24/7
Helpful and very fast customer service. They always show screenshots to help you visually see whats wrong and how to fix it. Would recommend!
I’ve had a great experience using DSers for my dropshipping business. The platform works smoothly and the support team is very responsive. Fiona helped me today and provided fast, professional assistance. She understood the issue immediately and resolved it without delay. Really appreciate the quality support — thank you, Sky
