Reviews (31,563)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.
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Rita in customer service did a great job helping me fulfill an order that had lost its mapping. That made the process very quick and simple - thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an amazing support from Fiona, who has helped me so much being friendly and patient, fixing a huge problem.
The support of dsers is outstanding and i had a problem with some mapping and other stuff the support member name Luna helped me out. she was literally outstanding at her job and helped me for at least half an hour without hesitating. appreciate it
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I've been using the app for a while, haven't had any issues until today. Aimee helped me very quickly and kindly, I was able to get the issue resolved fast.
Thanks for your help
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Elenora is Awesome!! She helped me figure out how to map products for my Shopify stoe Urban Guerilla Life style!! She was very professional and able to solve my problem with mapping for merchandise and walking me through the entire process!! Elenora is the Best!! Thank You so much!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It was great working with Sandy! Not only was she informative, she was able to assist me with more than one issue and she was helpful enough to complete the necessary updates herself on my behalf. This is a prime example of excellent customer support.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an excellent experience with service . As I was placing my first order, I encountered a few issues, but the
representative she was extremely patient and helped me through every detail of the process. Her explanations were clear and thorough, making me feel confident at each step.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had the pleasure of working with Zico, who walked me through the entire fulfillment process, and I couldn’t be more impressed! Zico was incredibly knowledgeable, patient, and thorough, making sure I understood every step of the process.
What stood out the most was Zico’s professionalism and willingness to go above and beyond to address all my questions and concerns. It’s clear that Zico genuinely cares about providing excellent customer service and ensuring a smooth experience.
Thanks to Zico’s guidance, I now feel confident in the fulfillment process and know I’m in great hands. Highly recommend working with Zico if you ever get the chance—absolutely fantastic!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an excellent experience with DSers, thanks to Aurora! They were incredibly helpful and knew exactly how to solve my issue right away. Their knowledge and efficiency made the entire process smooth and stress-free. It's always great to deal with someone who truly understands the platform and can provide clear, quick solutions. I highly recommend DSers for their top-notch support and especially appreciate Aurora for their outstanding service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team