Reviews (31,833)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, highlighting its quick setup and efficient syncing. Features like bulk order processing, advanced product customization, and robust supplier management tools streamline operations. The user-friendly interface suits both new and experienced dropshippers, while reliable customer support and real-time syncing capabilities enhance operational efficiency and customer satisfaction.
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Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rita in customer service did a great job helping me fulfill an order that had lost its mapping. That made the process very quick and simple - thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had trouble shipping my order, but thanks to Fiona, I was able to complete it. Great help!
Hello,
Thank you for your feedback! We’re so glad to hear that Fiona was able to assist you and resolve the shipping issue. We truly appreciate you sharing your experience.
If you ever need further help or have any more questions, don’t hesitate to reach out!
DSers Team
Gloria on the help centre really helped me understand the issue as I have 2 ali express accounts synced to dsers. She identified the problem and now I understand and will be able to come back to her to fix once my order has updated the tracking. Thanks for all your help and understanding gloria a real credit to her team 5 star service
Hi there,
Thank you for your wonderful feedback! We’re delighted to hear that Gloria was able to identify the issue and provide you with clear and helpful support. She truly is a valuable member of our team!
If you ever need further assistance, don’t hesitate to reach out—we’ll be happy to help.
DSers Team
Excellent Support – Quick and Helpful!
I had an issue with my product listings, and the DSers support team was incredibly helpful. They responded quickly, provided clear instructions, and guided me through the solution step by step. Their professionalism and patience made the whole process smooth and stress-free. I truly appreciate their outstanding customer service and highly recommend DSers to anyone using Shopify for dropshipping.
Thank you for the great support!
Hello!
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that our support team was able to help you resolve your issue quickly and efficiently. We strive to make every experience as smooth and stress-free as possible, and it's great to know we succeeded!
If you need any more assistance in the future, feel free to reach out. We're always here to help!
DSers Team
Very good application and excellent customer service: fast and efficient. I would recommend
Hi!
Thank you for leaving such a positive review! We're thrilled to hear that you had a great experience with both the application and our customer service. We always strive to provide fast and efficient support, and we're happy to have met your expectations. If you need anything else, feel free to reach out.
DSers Team
The support of dsers is outstanding and i had a problem with some mapping and other stuff the support member name Luna helped me out. she was literally outstanding at her job and helped me for at least half an hour without hesitating. appreciate it
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sandi was very prompt in responding to my questions. I am a new store owner and had many questions. She answered them and also helped me complete my 1st order thanks again Sandi
Hi!
Thank you for your kind words! We're so happy to hear that Sandi was able to assist you with your first order and answer all your questions. Our team is always here to support new store owners like you!
Don't hesitate to reach out if you ever need more help.
DSers Team
I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a difference, and I felt well-supported every step of the way. Thank you, Sandy, for providing such excellent service! If you're looking for efficient and helpful assistance, I highly recommend reaching out to her.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I gotta say I love Dsers and part of what really makes up what makes this platform so great for me is the customer service, Fiona in particular who responded to me extremely Fast and knew the exact root of the error I made and she’s honestly saved me soo much time
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team