Reviews (31,879)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, highlighting its quick setup and efficient syncing. Features like bulk order processing, advanced product customization, and robust supplier management tools streamline operations. The user-friendly interface suits both new and experienced dropshippers, while reliable customer support and real-time syncing capabilities enhance operational efficiency and customer satisfaction.

January 15, 2025

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

Cuddlio
United States
Over 1 year using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2025

The support of dsers is outstanding and i had a problem with some mapping and other stuff the support member name Luna helped me out. she was literally outstanding at her job and helped me for at least half an hour without hesitating. appreciate it

Jeeven.store
United Kingdom
6 months using the app
DSers replied February 5, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 26, 2024

Hello everyone, Wendy help me professionely and very fast by my problem. If i could choose someone who has to help me i would choose everytime Wendy again. Thank you very much for your support :)

trendrops
Switzerland
Over 1 year using the app
DSers replied December 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 24, 2024

The app works pretty well, but even the best run into issues. A supplier had run out of stock during order fulfillment. I contacted their support and Lydia really helped me to get things back on track. Lydia communicated clearly, provided great screenshots, and even helped me get my product variant remapped. Highly recommended!

Baby Booties Boutique
United States
7 months using the app
DSers replied December 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 26, 2025

DSer has completely transformed the way I manage my dropshipping store! The automated order fulfillment and smooth integration with Shopify make everything so much easier. Finding and importing products is a breeze, and I love how efficiently it syncs with suppliers. The app is reliable, fast, and incredibly user-friendly. Plus, their customer support is top-notch—always quick to respond and very helpful. If you're looking for a hassle-free dropshipping solution, this is the app for you!

TimeXNight
United States
About 1 month using the app
DSers replied February 27, 2025

Hello!

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that DSers has transformed the way you manage your dropshipping store, and that our customer support team has been able to provide the assistance you needed. We’re committed to offering an easy and efficient experience, and it's great to know it’s making a difference for your business.

If you ever need help in the future, feel free to reach out—we’re here to support you every step of the way!

DSers Team

March 17, 2025

I had an issue where my orders were automatically marked as Fulfilled in Shopify and DSers, even though they weren’t shipped yet. I reached out to the DSers support team, and they provided clear, step-by-step guidance to help me resolve the issue.

Techstore Warrior
Australia
3 months using the app
DSers replied March 19, 2025

Hello,

Thank you so much for sharing your experience! We’re glad to hear that our support team was able to assist you effectively in resolving the issue. We strive to provide clear and helpful guidance, so it’s great to know that we could help you get everything back on track.

If you have any more questions or need further assistance, don’t hesitate to reach out again.

DSers Team

February 20, 2025

DSERS is awsome and serves its purpose well. However i ran into a mapping issue with multiple pending orders. I reached out to the live messaging service and was contacted by teresa immediately. She is worth her weight in gold, she answered my question exactly and gave me all the necessary info and actually walked me through fixing the issue down to fulfilling the order. With support like her, this app can never fail. Giver her a raise!

My Store
United States
3 months using the app
DSers replied February 27, 2025

Hello!

Thank you for your fantastic review! We're thrilled to hear that Teresa provided such exceptional support and guided you through resolving your mapping issue. Our team is dedicated to making sure you have a smooth experience, and Teresa's efforts truly reflect that!

If you ever need further assistance, don’t hesitate to reach out—we're always here to help!

DSers Team

January 22, 2025

I had an amazing experience working with Rin! They went above and beyond to help me resolve my issue, showing incredible patience, professionalism, and expertise throughout the process. Rin carefully listened to my concerns, provided clear and practical solutions, and ensured everything was addressed to my satisfaction.

Their dedication to providing outstanding support made all the difference, and I truly appreciate the extra effort they put in to make sure I felt confident and supported. If every customer service experience was like this, the world would be a much better place!

Thank you, Rin, for your outstanding service—you're a true asset to your team

BellaBeauty
Sweden
4 months using the app
DSers replied January 27, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 1, 2025

I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a difference, and I felt well-supported every step of the way. Thank you, Sandy, for providing such excellent service! If you're looking for efficient and helpful assistance, I highly recommend reaching out to her.

Kana Marketplace
Canada
About 1 year using the app
DSers replied January 3, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 20, 2025

I had the pleasure of working with Zico, who walked me through the entire fulfillment process, and I couldn’t be more impressed! Zico was incredibly knowledgeable, patient, and thorough, making sure I understood every step of the process.

What stood out the most was Zico’s professionalism and willingness to go above and beyond to address all my questions and concerns. It’s clear that Zico genuinely cares about providing excellent customer service and ensuring a smooth experience.

Thanks to Zico’s guidance, I now feel confident in the fulfillment process and know I’m in great hands. Highly recommend working with Zico if you ever get the chance—absolutely fantastic!

RALPHBURY
United States
5 months using the app
DSers replied January 23, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team