Reviews (7,578)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its efficient bulk order processing and seamless integration with Shopify and AliExpress, simplifying product importation and synchronization. The user-friendly interface supports easy order and stock management through features like product mapping and variant separation. Automation of pricing and inventory updates, along with real-time order and shipping status, enhances operational efficiency. Exceptional customer support and comprehensive analytics further add value, with reasonable pricing noted.
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Esfania did a great job, though the issue was not resolved due to Tiktok's end but were able to explain and did her best to help me out.
Hi,
Thank you so much for your kind review! We’re glad to hear that Esfania provided great support and did her best to assist you, even though the issue was beyond our control. Our customer service team is always here to help in any way we can.
Please don’t hesitate to contact us again if you need further assistance.
DSers Team
Really good service provided by DSER, especially Hayley. Many thanks to her !
Hi,
Thank you so much for leaving this great review! We're thrilled to hear that Hayley provided you with excellent service. Our customer service team works hard to ensure every experience is positive, and we're glad to know she made a difference for you.
If you need any further assistance, don't hesitate to reach out — we're always here for you!
DSers Team
Based on the first class customer service experience I received today, I would definitely recommend Dsers AliExpress Dropshipping. Sandy, my live advisor made sure of this. Kudos!
Hi,
Thank you so much for your kind words and for sharing your experience! We're so glad to hear that Sandy provided you with first-class customer service — our team takes great pride in offering the best support possible.
If you ever need help again, don’t hesitate to reach out. We’re always here for you!
DSers Team
Aurora was of great help when explaining the DSers fulfillment process!!! They provided so much clarity and I'm especially appreciative.
Hi,
Thank you so much for your kind words! We're glad to hear that Aurora was able to clearly explain the DSers fulfillment process—our support team is always here to make things easier and clearer for our users.
If you ever need more help or have any questions down the road, don’t hesitate to get in touch.
DSers Team
Very，Very nice
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience—our customer support team is always here to make sure everything runs smoothly for you.
If you ever need any help again, feel free to reach out anytime.
DSers Team
How do I deactivate and cancel this app safely
Hello!
Thank you for taking the time to leave this review.
If you need help with the app, to uninstall, or change your subscription, you can contact our customer service team on Facebook, or in-app!
Happy dropshipping,
DSers Team
Rita was so helpful! Very grateful for her assistance!
Hi,
Thank you for your review! We're so glad to hear that Rita was able to assist you. Our customer service team is always here to help and ensure you have a smooth experience.
If you ever need any more support, don't hesitate to reach out!
DSers Team
The agents are extremely helpful. Anytime I have any questions I get in depth help and always know they can help me. Definitely would recommend to anyone that needs it.
Hi,
Thank you for your kind words! We're thrilled to hear that our customer service team has been able to provide you with the support you need. Helping our users is our top priority, and we’re always here to assist you.
If you ever need anything else, don’t hesitate to reach out!
DSers Team
Gloria me ajudou mtooooo
Oi,
Muito obrigado por deixar seu comentário! Ficamos felizes em saber que a Gloria pôde te ajudar muito. Nosso time de suporte está sempre pronto para oferecer a melhor assistência possível.
Se precisar de mais alguma coisa, não hesite em nos chamar!
Equipe DSers
Lena was so helpful! Very grateful for her assistance!
Hi,
Thank you for leaving such a great review! We're thrilled to hear that Lena was able to assist you and make your experience easier. Our customer service team always strives to provide helpful and friendly support, and it's wonderful to see that Lena made a difference for you.
If you need anything else, feel free to reach out again. We're here to help!
DSers Team
Love Rita, You did a great job for me!!!!!
Hi,
Thank you so much for your kind words! We’re thrilled to hear that Rita did a great job helping you. Your feedback means a lot to us!
If you ever need further assistance, don’t hesitate to reach out.
DSers Team
Amazing service from Zico as always ! Thanks a lot for being friendly, concise and effective!
Hi,
Thank you for your fantastic feedback! We’re so happy to hear that Zico provided friendly, concise, and effective service. We truly appreciate your kind words!
If you ever need assistance again, don’t hesitate to reach out.
DSers Team
Leah was very helpful and provided a resolution to my issues
Hi,
Thank you for your feedback! We’re glad to hear that Leah was helpful and able to resolve your issues. Our team is always here to support you!
If you ever need further assistance, don’t hesitate to reach out again.
DSers Team
O Zico, da equipe de suporte do DSers foi muito atencioso, rápido e dinâmico na solução de suporte que eu precisava, enviando print da tela para me orientar de maneira precisa. Parabéns à equipe de suporte da DSers em especial ao Zico.
Oi,
Muito obrigado pelo seu feedback! Ficamos felizes em saber que o Zico foi atencioso, rápido e preciso ao te ajudar, garantindo uma solução eficiente. Nossa equipe está sempre à disposição para oferecer o melhor suporte possível.
Se precisar de mais ajuda no futuro, não hesite em nos contatar.
DSers Team
Krystal vad väldigt duktig och hjälpsam men mitt problem samt väldigt professionell!!
Hej,
Tack för din feedback! Vi är glada att höra att Krystal var duktig, hjälpsam och professionell i att lösa ditt problem. Vårt supportteam finns alltid här för att hjälpa dig.
Om du behöver ytterligare hjälp, tveka inte att kontakta oss igen.
DSers Team
Great job to Vivian for helping me with my queries
Hello,
Thank you for your review! We're happy to hear that Vivian was able to assist you with your queries. Our customer support team is always here to help!
If you ever need further assistance, feel free to reach out anytime.
DSers Team
Hello!
Thanks for your great rating! We're glad thay you like DSers.
If you ever need assistance again, feel free to reach out.
DSers Team
Excellent support
Hello!
Thank you for your great feedback! We're so glad to hear that you had an excellent experience with our support team. We always aim to provide the best assistance possible, and we're happy we could help.
If you ever need anything else, don’t hesitate to reach out!
DSers Team
Thanks for the help very quickly.
Hi!
Thank you for your feedback! We're glad we could assist you quickly. Our customer service team is always here to help whenever you need.
Don't hesitate to reach out again if you have any questions!
DSers Team
Zoey foi muito prestativa e rápida. resolveu meu problema prontamente. Estou muito satisfeito
Olá!
Muito obrigada por compartilhar sua experiência positiva com a Zoey e nossa equipe de suporte! Ficamos felizes em saber que ela foi prestativa e ajudou a resolver seu problema rapidamente. Agradecemos seu feedback e estamos sempre aqui para ajudar!
Caso precise de mais alguma coisa, não hesite em nos contatar novamente.
DSers Team
Immediate help service to get back on track among all the confusing information we are trying to absorb in efforts to start an online business! Much time saved, thank you.
Hello!
Thank you so much for your wonderful feedback! We're so glad to hear that our customer service team was able to assist you and help you get back on track. Starting an online business can definitely be overwhelming, but we're here to make it easier for you.
If you need any further help or have more questions along the way, don't hesitate to reach out. We're always happy to support you!
DSers Team
hello, i highy recommend 'Rin" for his clear and fast reply which really helped me to clear my worries about my subscription .
Hello!
Thank you so much for your positive feedback! We're thrilled to hear that Rin was able to help you so effectively and put your mind at ease regarding your subscription. If you ever need further assistance, feel free to reach out to us anytime.
DSers Team
Thank you so much for all your help and support throughout this issue. I truly appreciate your patience and guidance in troubleshooting the problem.
I understand that this might be something on Shopify's side, and I will reach out to them for further assistance. I really appreciate the time and effort you’ve taken to assist me—I’m grateful for your support!
Hello!
Thank you so much for your thoughtful message! We're happy to have been able to help you work through the issue. Your patience and understanding are greatly appreciated. If you need any further assistance in the future, don't hesitate to reach out to us—whether it's with Shopify or any other challenges you're facing. We're always here to support you!
DSers Team
Great app
Hello!
Thank you for your feedback! We're happy to hear you love the app. If you need any assistance or have questions in the future, feel free to reach out to us anytime!
DSers Team
Thank you very much Hayley!!!you sorted out my problem very quick.
Hello!
Thank you for your review! We’re so glad to hear that Hayley was able to resolve your issue quickly. Our customer service team is always here to help, so don't hesitate to reach out if you need anything else.
DSers Team
Clear guidance, with fast reaction.
Hello!
Thank you for your feedback! We're glad to hear that the guidance was clear and the response time was fast. If you need further assistance, feel free to contact us anytime.
DSers Team
sooo good
Hi!
Thank you for your kind words! We're thrilled to hear that you're enjoying the experience. If you ever need anything, don’t hesitate to reach out.
DSers Team
Obrigada Luna pela excelente ajuda , muito clara , prática e muito simpática ! É ótimo trabalhar com pessoas educadas e gentis assim ! Obrigada mesmo Luna
Hello!
Thank you so much for leaving such a positive review! We truly appreciate your feedback. We're so glad that Luna could assist you effectively, and we’ll make sure to share your kind words with her. Our support team always strives to make sure your experience is seamless and pleasant.
If you need any further help, feel free to reach out to us again.
DSers Team
Great live chat support & very quick responses. Recommended app!
Hello!
Thank you so much for your feedback! We’re glad to hear that you had a great experience with our live chat support and that our responses were quick. We truly appreciate your recommendation.
If you ever need assistance again, feel free to reach out anytime!
DSers Team
Holly a su régler mon problème, merci beaucoup.
Hello!
Thank you for sharing your experience! We're so glad to hear that Holly was able to resolve your issue. We appreciate your feedback!
If you have any more questions or need further assistance, feel free to contact us anytime.
DSers Team
El apoyo que me brindo Elora en DSers support fue genial. Ella tiene dominio del tema y lo resolvió muy rápido.
¡Hola!
¡Gracias por dejar tu reseña! Nos alegra mucho saber que Elora pudo ayudarte rápidamente y resolver tu problema. Nuestro equipo de atención al cliente siempre está aquí para brindar el mejor soporte posible.
Si necesitas más ayuda en el futuro, no dudes en contactarnos nuevamente.
DSers Team
Lydia is the best thank you dsers !
Hello!
Thank you so much for your wonderful feedback! We're thrilled to hear that Lydia was able to assist you and provide excellent service. Our team is always here to help, and we're grateful to have such great support from you.
If you ever need any further assistance, don't hesitate to reach out!
DSers Team
I was assisted by Aimee and she helped me resolve my problem, excellent service!
Hello!
Thank you for taking the time to leave a review! We’re thrilled to hear that Aimee provided you with excellent service and helped you resolve your issue. Our customer service team is always here to assist you, and it’s great to know that your experience was positive.
If you need any further help, don’t hesitate to reach out!
DSers Team
Sandy me atendio ofreciendo una gran atencion al cliente ayundame con mis problemas. super buenos trabajadores muy profesionales.
¡Hola!
Muchas gracias por compartir tu experiencia. Nos alegra saber que Sandy te brindó una excelente atención al cliente y te ayudó a resolver tus problemas. Nuestro equipo siempre está aquí para ayudarte, así que no dudes en contactarnos nuevamente si necesitas algo más.
DSers Team
Krystal was very helpful and her response was prompt and informative.
She was able to correct the issues I had on DSers.
Thank you Krystal :)
Hello!
Thank you for your kind words and for sharing your experience! We’re glad to hear that Krystal provided prompt and informative support, helping you resolve your issues efficiently. Our team is always here to ensure a smooth experience for you.
If you ever need further assistance, don’t hesitate to reach out. We're happy to help!
DSers Team
Sandy helped me very well with some supplier issues, thanks a lot Sandy!
Hello!
Thank you for sharing your experience! We're glad to hear that Sandy was able to assist you with your supplier issues. Our customer service team is always here to help and ensure you have a smooth experience.
Don't hesitate to reach out to us again if you ever need assistance!
DSers Team
customer service is 10/10. very helpful and helped me what i asked for.
Hello!
Thank you for taking the time to leave such a wonderful review! We’re so glad to hear that you had a positive experience with our customer service team. We always strive to provide excellent support, and it’s great to know we were able to assist you with exactly what you needed.
Feel free to reach out to us anytime if you need further assistance!
DSers Team
Very nice platform, I was having some issues to generate a report of orders and they helped me a lot.
Hello,
Thank you for sharing your experience! We're thrilled to hear that our support team was able to assist you with generating the order report and make the process easier for you.
If you need any more help in the future, feel free to contact us again!
DSers Team
DSers' customer service is top-notch! They were incredibly responsive, addressing my issue in no time. The support team was knowledgeable, efficient, and made the entire experience smooth and stress-free. Again Thank you Selena.
Hello,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our customer service, and we’ll be sure to pass on your kind words to Selena. Our team is always here to help, and it’s great to know we could assist you in resolving your issue quickly.
Feel free to reach out anytime if you need further assistance.
DSers Team
quick and kind help from vivian
Hello,
Thank you for sharing your feedback! We're so glad to hear that Vivian provided you with quick and kind help. Our team strives to offer excellent customer service, and it's great to know that Vivian made a positive impact.
If you need further assistance, don't hesitate to contact us!
DSers Team
Muito Bom o suporte
Olá,
Muito obrigado pelo seu feedback! Ficamos felizes em saber que você teve uma boa experiência com o suporte. Se precisar de mais ajuda, não hesite em entrar em contato conosco novamente.
DSers Team
The support from DSers is amazing; thank you, Zico, for your help.
Hello,
Thank you for your kind words! We're so glad to hear that you had an amazing experience with DSers support. Zico is definitely a great asset to our team, and we're happy he could assist you!
If you ever need further support, feel free to reach out to us anytime.
DSers Team
Recebi um bom atendimento da atendente Jasmine. Ela foi bastante solícita, rápida na resposta, e meu deu um bom direcionamento para que eu pudesse resolver o meu problema com a Aliexpress.
Olá!
Muito obrigado por compartilhar sua experiência positiva! Fico feliz em saber que a Jasmine foi tão útil e eficiente para ajudá-lo a resolver seu problema com a Aliexpress. Nossa equipe está sempre pronta para fornecer o melhor suporte possível.
Se precisar de mais alguma ajuda no futuro, não hesite em nos contatar. Estamos sempre à disposição!
DSers Team
Good help from the support.
Hello!
Thank you for taking the time to share your feedback! We're glad to hear that you received good help from our support team. If you need further assistance in the future, feel free to reach out to us anytime.
DSers Team
Blanca is the best worker here thanks for your help
Hello!
Thank you for your kind words! We're so glad to hear that Blanca provided you with great support. Our team is always here to help and ensure you have the best experience possible.
Don't hesitate to reach out if you ever need assistance again!
DSers Team
absolute lovely. Seit langem das beste Kundenservice-Erlebnis ever. Super 24/7 erreichbar- besser gehts nicht.
Hallo!
Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr, dass Sie mit unserem Kundenservice so zufrieden sind. Wir legen großen Wert darauf, unseren Nutzern jederzeit die bestmögliche Unterstützung zu bieten.
Falls Sie in Zukunft weitere Hilfe benötigen, sind wir immer für Sie da!
DSers Team
hello, Aime who is with Dsers customer service is very awesome! she helped me figure out how to use my account! Thanks Dsers
Hello!
Thank you for taking the time to leave such a kind review. We're so glad to hear that Aime was able to assist you and help you navigate your account. Our customer service team is always here to help, and it’s great to know that Aime made your experience a positive one!
If you need any more help in the future, feel free to reach out again.
DSers Team
Super fast and helpful x
Hello!
Thank you for your kind words! We’re thrilled to hear that our team was able to assist you quickly and effectively. If you need further help, feel free to reach out anytime.
DSers Team
Great support!
Hello!
Thank you for the great feedback! We’re glad to hear that you had a positive experience with our support team. If you need anything else, don’t hesitate to reach out.
DSers Team
Amazing great help I am a new with online business Zico helped me a lot to complete my order thank you so much you are great
Hello!
Thank you for sharing your experience! We're so happy to hear that Zico was able to assist you in completing your order. It’s always our goal to make the process as smooth as possible, especially for newcomers.
If you need any more help, don’t hesitate to reach out again. We're here to support you every step of the way!
DSers Team