Avis (31)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
15 mai 2015

Easy to set up.

5-star support from a great team.

But above all an app that will provide your store with MASSIVE efficiency.

For me, this app was a game changer.

The Brothers Cut
Nouvelle-Zélande
Presque 2 ans d’utilisation de l’application
Duoplane a répondu 23 mars 2023

We're thrilled to hear that Duoplane has been a game-changer for your business! Thank you for your kind words and for choosing us as your dropship automation solution.

9 mars 2017

Absolutely love this app! Extremely powerful dropshipping for Shopify. Sina's a great guy and offers A+ support.

Fawn Forest
États-Unis
Presque 2 ans d’utilisation de l’application
Duoplane a répondu 23 mars 2023

Thank you for the positive review! We're glad to hear that you love our app and that our support was able to provide you with excellent assistance. We are committed to providing powerful dropshipping solutions for Shopify users, and we're happy to know that we have exceeded your expectations.

7 janvier 2015

This is hands down the most effective and powerful Shopify app we use. Since launching our company in 2012, we have been trying to find a way to manage the drop shipping side of our business. We were incredibly grateful to discover Duoplane this past summer. It transformed our business on day 1. It is very easy to use and has a clean user interface. Additionally, we have had a standout customer service experience with them. They've helped us strategize better systems for our shipping model and have been incredibly successful at customizing different features of the app to adapt to our needs.
We could not be more pleased with Duoplane and highly recommend this app. It has dramatically improved our business!

Tuckernuck
États-Unis
Presque 2 ans d’utilisation de l’application
Duoplane a répondu 23 mars 2023

Thank you for taking the time to share your wonderful experience with Duoplane! We're thrilled to hear that our app has transformed your business. It's fantastic to know that our customer service team was able to help you strategize better systems and customize the app to meet your specific needs. We appreciate your recommendation!!

3 août 2021

Duoplane has been a productivity game changer for us. We are very technical and highly automated, but Duoplane brings together the Customer Shopify order and the corresponding Supplier Purchase order(s) status in a single view. Now imagine if like us you have multiple Shopify stores; previously we had to hop between them as well. The Vendor/Product configurable shipment due date and late shipment alerts lets our Customer Service Team see at a glance overdue orders to proactively chase before the Customer calls. We already had an automated order email app which we are migrating to Duoplane, but the easy listing/notification of manual portal orders to be placed and the process changes we have made as a result have provided a 50% productivity improvement for order processing. We do not yet use all of it's capabilities, but that is part of benefits of the app. You can migrate functionality and leverage it in a phased approach. The overall functionality is very broad and the features are clearly based on experience in this sector. Most of all, the Customer Service has been outstanding!

Simply Utopia
Royaume-Uni
Plus d'un an d’utilisation de l’application
Duoplane a répondu 7 novembre 2022

Thank you so much for the outstanding review and we are excited to hear how Duoplane has benefited your company. Our goal is to offer top-tier support to our clients and it's lovely to receive such positive feedback.

22 mars 2019

This is THE app if you need to auto-send orders to many different fulfillers and in various formats. Sina has been excellent to work with and even helped us implement something that further optimized the shipping for goods that ship from our own warehouse. Highly recommend!

ONYX Products™
États-Unis
Plus d'un an d’utilisation de l’application
Duoplane a répondu 23 mars 2023

Thank you for the kind words! We're so happy to hear that Duoplane has been able to meet your needs for routing orders to multiple suppliers and vendors in various formats. It was a pleasure to work with you, and we're glad that we could assist you in optimizing your dropshipping fulfillment. Thank you again for choosing Duoplane!

23 août 2019

We have over 15 Shopify Apps integrated in to our store at any given time. Duoplane is the oil that keeps our store running at top efficiency. For the price and value this is our most valued partner. Customer service is critical when working with Shopify App partners and Duoplane is by far, the absolute best. We get very fast responses to our technical questions and every answer is exactly what we need, every time.

Our business started in April 2018 and from the very beginning, we were very satisfied with the assistance we received as a true start-up. Now that we are a much more advanced online business, Duoplane has been instrumental in our growth.

IVF Store
États-Unis
Plus d'un an d’utilisation de l’application
Duoplane a répondu 7 novembre 2022

Wow, what a wonderful review! We are so happy to hear that Duoplane is your most valued partner and that we have been such an asset to your operations.

Modifié le 20 juin 2016

Are you drop shipping? I researched the top 9 drop shipping apps in this category and only one met our robust needs. Get Duoplane.

When I took a chance with Duoplane, I didn't know the following:
- They take customer service seriously. Their team is responsive and results oriented. Duoplane has helped us address several special business needs through additional training on Duoplane and releasing new features.
- Our vendors like using Duoplane. This is key to managing our vendor relationships because we can't expect them to use our systems unless they also derive value from it. Each of our vendors has appreciated the simplicity of the Duoplane interface and the ease of use to carrying out critical supply chain functions, like sending POs to the right vendors, knowing the status of every single item/unit on every PO and Order, and being able to manager service level agreements with transparency.
- Duoplane integrates with ShipStation

I could go on but I'll offer you something better. If you want a reference as to why I picked Duoplane and how we implemented Duoplane, ask them to share my contact info with you and we can correspond.

Cheers!
tk

Sevenly Bts
États-Unis
Plus d'un an d’utilisation de l’application
Duoplane a répondu 23 mars 2023

Thank you for this amazing review! We're glad your research paid off by choosing us, and we're committed to providing you with top-notch support. You are right that we do take customer service seriously. We prioritize supporting our customers the best we can by finding a solution swiftly for every support inquiry. We're also glad that Duoplane has helped strengthen your vendor relationships as well. We have many vendors who have given us this feedback too, & we couldn't be more proud of the value that we provide for all our clients. Thank you again for choosing Duoplane and for personally recommending us to others.

6 avril 2015

We simply cannot run our business without this app! It saves us tons of tedious headache and hours of work in which we would have to constantly update inventory number of over 300 products!

Their service is phenomenal, and they will take the time with you to make sure you are set up properly. Highly recommended.

Helen's Jewels
États-Unis
Plus d'un an d’utilisation de l’application
Duoplane a répondu 23 mars 2023

Thank you for your amazing feedback! We're thrilled to hear that Duoplane has made such a positive impact on your business, and that our service has been phenomenal. It's our pleasure to ensure that our clients are set up properly and efficiently.

4 janvier 2016

We have been using DuoPlane for about a month now and it has drastically decreased the time we had to spend on drop shipped orders. Our vendors were able to quickly learn how to use the portal and have had no complaints since we launched. We were walked through all the features of the software, answered all our questions and helped us get the software set up with our store. It has been, so far, the one app that we have installed for Shopify that has had the biggest impact on our team; as it has freed up hours of work that was being done manually.

Sitstay
États-Unis
Environ un an d’utilisation de l’application
Duoplane a répondu 23 mars 2023

Thank you for the great review! We're delighted to hear that our app has had a significant impact on your team by freeing up hours of manual work for your dropshipping orders. We pride ourselves on providing excellent support and a user-friendly interface, and we're glad that you found our team to be helpful in getting Duoplane set up with your store efficiently. Thanks again for choosing Duoplane.

20 mai 2020

I had some issues regarding the app, but the support team was quick to respond and fix the problem. Special thanks to Sina for helping us with this. Highly recommend this app!

Street Wear Depot
États-Unis
12 mois d’utilisation de l’application
Duoplane a répondu 7 novembre 2022

Thank you so much for this wonderful review! We pride ourselves on acting very quickly should our clients run into any issues.