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Duoplane has been a productivity game changer for us. We are very technical and highly automated, but Duoplane brings together the Customer Shopify order and the corresponding Supplier Purchase order(s) status in a single view. Now imagine if like us you have multiple Shopify stores; previously we had to hop between them as well. The Vendor/Product configurable shipment due date and late shipment alerts lets our Customer Service Team see at a glance overdue orders to proactively chase before the Customer calls. We already had an automated order email app which we are migrating to Duoplane, but the easy listing/notification of manual portal orders to be placed and the process changes we have made as a result have provided a 50% productivity improvement for order processing. We do not yet use all of it's capabilities, but that is part of benefits of the app. You can migrate functionality and leverage it in a phased approach. The overall functionality is very broad and the features are clearly based on experience in this sector. Most of all, the Customer Service has been outstanding!
Thank you so much for the outstanding review and we are excited to hear how Duoplane has benefited your company. Our goal is to offer top-tier support to our clients and it's lovely to receive such positive feedback.
We simply cannot run our business without this app! It saves us tons of tedious headache and hours of work in which we would have to constantly update inventory number of over 300 products!
Their service is phenomenal, and they will take the time with you to make sure you are set up properly. Highly recommended.
Thank you for your amazing feedback! We're thrilled to hear that Duoplane has made such a positive impact on your business, and that our service has been phenomenal. It's our pleasure to ensure that our clients are set up properly and efficiently.
Duoplane is an essential business tool for any drop-shipping company. This app works great and the customer support is truly exceptional. Sina worked with me on a friday evening till 8pm EST to help answer all of my questions and walk me through some minor customizations to make my invoices, purchase orders & pick-tickets to my exact specifications.
Thank You Duoplane!
Thank you for taking the time to write this wonderful review! We're so happy to hear that Duoplane has been an essential tool for your company and that our customer support has exceeded your expectations. We take pride in our ability to provide exceptional customer service, and we're glad that we were able to assist you. Thank you again for choosing Duoplane.
We are a drop shipper and almost every order has items that go to different vendors. The breaking out of a sales order into individual Purchase Orders has allowed us to save time and helped us eliminate mistakes if we did this work manually. This app for us is very much worth the money.
We are very happy to hear that we've saved your company time and money!
This app is incredibly powerful.
You know quality when you see it and Duoplane is the highest quality app that we use and it is essential to our success.
Our only regret is that we did not find Duoplane sooner!
Duoplane is the best app for drop shipping and intergrating other vedors products into you shopify store.
Anyone looking to sell other peoples products need duoplane, there is nothing else like it and it is the best app you will ever plug in to your shopify store.
Having products ship directly from other manufacturors is a benefit that will truly help our business grow and succeed.
Thank you for taking the time to leave a review! We are delighted to hear that Duoplane has been instrumental in your business growth and that you find our app to be of the highest quality. We truly appreciate your review and recommendation.
Simply put, this app and the team are amazing. We evaluated 3+ apps to help us manage inventory before coming across Duoplane. They understand how drop-shippers function, and the app is designed very specifically to help drop-shippers better manage their business. In addition to great functionality, the team works hand-in-hand with us to resolve any issues that arise. Whenever we are dealing with a problem, they are extremely quick to respond, and have even written custom code on their app to help resolve a problem that we are facing. We rarely give app reviews, but Duoplane absolutely deserves a 5-star rating.
Thank you for the amazing review! We're thrilled to hear that our app and team have exceeded your expectations for your dropshipping business. We're committed to providing the best functionality and customer support, and we're glad that we were able to resolve any issues you faced. Thank you for recommending Duoplane and for giving us a 5-star rating!
I had been thinking of hiring a VA to deal with all of the orders coming in every day. It wasn't that many orders but I still had to receive the order, forward it to my vendor and not forget to add the cost of each of my products.
My vendor had to then check each order that came in throughout the day and send me confirmations after each order received. I then had to check each PO details to make sure the vendor didn't make any mistake.
Even on slow days with 2-3 orders, it took at least 20 minutes of my time.
Add this over a week, a month and a year it adds a lot of valuable wasted time for an entrepreneur like me.
Duoplane to the rescue!
Now, all orders that come in before a defined each day are automatically gathered together as on email and sent to my vendor. My vendor only received one email with all POs, prepares those POs and send me back one email with all confirmations. I do check those for mistakes manually but then entire process that used to take me 20-30 minutes now takes me literally 2 minutes!
I would believe a company with a lot more orders would save so much time.
My vendor also loves how this is all processed at once and easy to scan.
So, now, instead of managing a Virtual Assistant that I would probably have to payaround 100$ a week, I use Duoplane to save me tons of time, errors and a lot of money!
Oh! And the support is also top notch!
I've been asking a couple of questions while learning to use the system and I've always been answered quickly and with great details.
Thank you for taking the time to share your experience using Duoplane! We're happy that our automation features have streamlined your dropshipping process and saved you valuable time and resources as an entrepreneur. We'll be sure to pass your compliments on to our support team too!
This app is crucial to our site and to communicating with our warehouse. The app developer helped us integrate the app and even worked with our warehouse to do so, all over email within a couple of days. It was a truly easy process and the app works seamlessly. We have had no problems at all and would HIGHLY recommend this app to other shops.
Thank you for taking the time to share your positive experience with Duoplane. We're thrilled to hear that our app has been crucial to your site and that our support team was able to assist you in integrating with your warehouse seamlessly. We appreciate your recommendation very much!
As a dropshipping store this app is essential!
The app allows your to automate orders to multiple vendors with ease and through multiple channels which saves a lot of time and human error. It also tracks stock levels and so much more.
Its very easy to use and the support is outstanding. I cannot thank Ben enough! He was so patient with us, responded to our questions quickly and even hopped on an early morning call just to show me how to set everything up (even though their developers basically already did that for us!)
Highly recommended this app and it's team!
This is the first review I’ve written for any app on Shopify. After dealing with so many software integrations for my site, I’ve come to realize just how amazing Duoplane has been in comparison. Everything about their software just works as it should. Their support has been top-notch, Sina has answered and assisted with everything I’ve asked for.
If you need a Multi-Fulfillment Dropshipping app, then seriously, look no further. I can’t give them enough stars.
Thank you for taking the time to share your experience with Duoplane! We are thrilled to hear that you found our dropship automation app to be amazing and our support to be top-notch. We pride ourselves on providing a seamless experience for our users, and we're glad to know that we were able to assist you with everything you needed.