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This is THE app if you need to auto-send orders to many different fulfillers and in various formats. Sina has been excellent to work with and even helped us implement something that further optimized the shipping for goods that ship from our own warehouse. Highly recommend!
Thank you for the kind words! We're so happy to hear that Duoplane has been able to meet your needs for routing orders to multiple suppliers and vendors in various formats. It was a pleasure to work with you, and we're glad that we could assist you in optimizing your dropshipping fulfillment. Thank you again for choosing Duoplane!
We have over 15 Shopify Apps integrated in to our store at any given time. Duoplane is the oil that keeps our store running at top efficiency. For the price and value this is our most valued partner. Customer service is critical when working with Shopify App partners and Duoplane is by far, the absolute best. We get very fast responses to our technical questions and every answer is exactly what we need, every time.
Our business started in April 2018 and from the very beginning, we were very satisfied with the assistance we received as a true start-up. Now that we are a much more advanced online business, Duoplane has been instrumental in our growth.
Wow, what a wonderful review! We are so happy to hear that Duoplane is your most valued partner and that we have been such an asset to your operations.
Are you drop shipping? I researched the top 9 drop shipping apps in this category and only one met our robust needs. Get Duoplane.
When I took a chance with Duoplane, I didn't know the following:
- They take customer service seriously. Their team is responsive and results oriented. Duoplane has helped us address several special business needs through additional training on Duoplane and releasing new features.
- Our vendors like using Duoplane. This is key to managing our vendor relationships because we can't expect them to use our systems unless they also derive value from it. Each of our vendors has appreciated the simplicity of the Duoplane interface and the ease of use to carrying out critical supply chain functions, like sending POs to the right vendors, knowing the status of every single item/unit on every PO and Order, and being able to manager service level agreements with transparency.
- Duoplane integrates with ShipStation
I could go on but I'll offer you something better. If you want a reference as to why I picked Duoplane and how we implemented Duoplane, ask them to share my contact info with you and we can correspond.
Cheers!
tk
Thank you for this amazing review! We're glad your research paid off by choosing us, and we're committed to providing you with top-notch support. You are right that we do take customer service seriously. We prioritize supporting our customers the best we can by finding a solution swiftly for every support inquiry. We're also glad that Duoplane has helped strengthen your vendor relationships as well. We have many vendors who have given us this feedback too, & we couldn't be more proud of the value that we provide for all our clients. Thank you again for choosing Duoplane and for personally recommending us to others.
We have been using DuoPlane for about a month now and it has drastically decreased the time we had to spend on drop shipped orders. Our vendors were able to quickly learn how to use the portal and have had no complaints since we launched. We were walked through all the features of the software, answered all our questions and helped us get the software set up with our store. It has been, so far, the one app that we have installed for Shopify that has had the biggest impact on our team; as it has freed up hours of work that was being done manually.
Thank you for the great review! We're delighted to hear that our app has had a significant impact on your team by freeing up hours of manual work for your dropshipping orders. We pride ourselves on providing excellent support and a user-friendly interface, and we're glad that you found our team to be helpful in getting Duoplane set up with your store efficiently. Thanks again for choosing Duoplane.
I had some issues regarding the app, but the support team was quick to respond and fix the problem. Special thanks to Sina for helping us with this. Highly recommend this app!
Thank you so much for this wonderful review! We pride ourselves on acting very quickly should our clients run into any issues.
nice app to deal with our vendors for www.westcoastvapesupply.com
Thank you for the review! At Duoplane, we strive to make the dropshipping process as seamless as possible for both retailers and vendors, and we're glad to know that we have helped you in achieving that.
We are a drop shipper and almost every order has items that go to different vendors. The breaking out of a sales order into individual Purchase Orders has allowed us to save time and helped us eliminate mistakes if we did this work manually. This app for us is very much worth the money.
We are very happy to hear that we've saved your company time and money!
Because of Duoplane, I've been able to increase sales dramatically. Before, I was sending orders manually to all my different suppliers, it was taking a lot of time! Now, everything is automated thanks to your team! Thank you so much!
Jessee
Thanks so much Jessee - we have been delighted to have you as a client for many years.
As a dropshipping store this app is essential!
The app allows your to automate orders to multiple vendors with ease and through multiple channels which saves a lot of time and human error. It also tracks stock levels and so much more.
Its very easy to use and the support is outstanding. I cannot thank Ben enough! He was so patient with us, responded to our questions quickly and even hopped on an early morning call just to show me how to set everything up (even though their developers basically already did that for us!)
Highly recommended this app and it's team!
We rely heavily on Duoplane to manage all aspects of our dropship business. The software is incredibly easy for our team and our network of vendors to use, and it allows us to focus on the things we want to focus on: merchandising, marketing, and customer service. The customer support is great too. Two thumbs up!
Thanks for sharing your experience! We're happy to hear that Duoplane has helped streamline your dropshipping, enabling you to focus on other core areas of your business. Thank you for choosing Duoplane!