Duoplane , 30 รีวิว

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 97% ของการให้คะแนนคือ 5 ดาว
  • 0% ของการให้คะแนนคือ 4 ดาว
  • 3% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 0% ของการให้คะแนนคือ 1 ดาว
29 พฤษภาคม 2023

As a dropshipping store this app is essential!
The app allows your to automate orders to multiple vendors with ease and through multiple channels which saves a lot of time and human error. It also tracks stock levels and so much more.
Its very easy to use and the support is outstanding. I cannot thank Ben enough! He was so patient with us, responded to our questions quickly and even hopped on an early morning call just to show me how to set everything up (even though their developers basically already did that for us!)
Highly recommended this app and it's team!

Perfect Push Presents
ออสเตรเลีย
ประมาณ 1 เดือน ในการใช้แอป
10 สิงหาคม 2014

From day one, Duoplane has been instrumental in allowing us to run our e-commerce site with ease and confidence. We manage all of our orders through Duoplane, and it has allowed us to completely automate our order processing so that we can focus on growing our business. It also enables us to seamlessly split PO's to multiple vendors, something we could not do on our e-commerce platform. Duoplane's order management tools keep us organized and our customers happy. Support is very responsive and personalized, and their development team is extremely open to our requests. They are adding new features regularly. Every store that drop ships or routes orders to outside warehouses should be using Douplane. Highly, highly recommended.

Heartwork, INC
สหรัฐอเมริกา
มากกว่า 7 ปี ในการใช้แอป
Duoplane ตอบแล้ว 23 มีนาคม 2023

Thank you for your wonderful review! We're thrilled to hear that Duoplane has been instrumental in allowing you to run your e-commerce site with ease and confidence, and that our app has enabled you to completely automate your order processing while staying organized and keeping your customers happy. We've passed your review on to our support team to let them know about the wonderful job they've been doing. Thank you again for recommending Duoplane to others!

19 กรกฎาคม 2022

Excellent tool for helping me communicate properly with my dropship suppliers. Really helps to keep us organized and keep our drop shippers accountable. Excellent support too! Our emails are responded to in a timely manner and where necessary they'll hop on a call where they ask very insightful questions to help understand and solve our issue. Highly recommended all the way around!

Aquatell Canada
แคนาดา
มากกว่า 6 ปี ในการใช้แอป
Duoplane ตอบแล้ว 7 พฤศจิกายน 2022

Thank you for your review and we are so happy to hear that it's been helping with your operations organization. We strive to offer the best support to our clients and are ecstatic to hear that it's been useful for you.

15 กันยายน 2014

A MUST for anyone looking to automate their online store with multiple vendors/drop shippers/affiliate suppliers etc. We where previously using another app that was similar to Duoplane, but it was lacking an interface for vendors to log into and see orders (as well as a few other features we where looking for). This App works seamlessly with shopify, and is extremely easy to use.

Duoplane allows our vendors and whole sellers to log in, print purchase orders, packing slips, as well as see previously shipped orders within a separate interface from our actual Shopify back end.

We love the notes feature that allows you to communicate with your vendors within each order. We also like that each vendor gets their own "portal" that breaks down all of their orders and information pertaining to their orders as well. Vendors can also specify promise dates for us to see, and Duoplane will alert you if an order has passed its promise date without being shipped. We also use Duoplane for the inventory tracking feature. This allows us to not have to import daily CSV files to vendors that supply us with daily inventory counts via a csv file. Duoplane can automate the process, and will update the inventory automatically with vendors that supply a webpage with a place to download inventory data. These features allow us to not have to deal with a multitude of backorders, which makes everyone happy in the process.

When we downloaded the app, Sina was extremely helpful in getting us set up. He spent a good 1/2 hour on the phone with me showing me how to use Duoplane and set it up to our needs. The customer service has been top notch, and they have gotten back to me quickly with any questions I have about the app. I also liked the fact that when I was speaking with Sina, we mentioned that they will be continually finding ways of making Duoplane better as well as add more features down the road.

If you are looking for a feature packed inventory/order management system or if you are looking to automate your website (or websites) ordering process, Duoplane will definitely be your choice!

Wiccan Supplies, Witchcraft Supplies & Pagan Supplies Experts-Eclectic Artisans
สหรัฐอเมริกา
มากกว่า 5 ปี ในการใช้แอป
Duoplane ตอบแล้ว 23 มีนาคม 2023

Thank you for sharing your positive experience with Duoplane! We're thrilled to hear that our app has been a game-changer for your business, and that it has seamlessly integrated with Shopify. We appreciate your kind words about the vendor interface, notes feature, and inventory tracking, as well as our customer service. Thank you for your review and recommendation again, we're thankful to have your support!

1 กรกฎาคม 2015

Easy to install and get started, excellent support and great communication. You get everything you ask for and more with their support team, and they go above and beyond.

Highly recommended for anyone needing an easy and flexible dropshipping solution for shops both large and small.

Adorn Milk
สหรัฐอเมริกา
เกือบ 5 ปี ในการใช้แอป
Duoplane ตอบแล้ว 23 มีนาคม 2023

Thank you so much for the positive feedback! We're thrilled to hear that our onboarding process, support, and communication have been above your expectations. Don't hesitate to reach out if you need any further assistance in the future!

12 กันยายน 2014

Can I give 10 stars? Simply the best. We switched from another drop ship app that just didnt cut it. Duoplane has been seamless. Works like its supposed to, every time. Fantastic support during onboarding. It just does its job all day every day. Easy to set up and configure, effective, impactful. This is the one to get.

Pearls.com
สหรัฐอเมริกา
มากกว่า 4 ปี ในการใช้แอป
5 พฤษภาคม 2014

If your e-commerce business is focused on a drop ship model, then Duoplane is an absolute must have. When we moved our store, GroomStand.com, to Shopify and found Duoplane, the set-up process was extremely easy, support/customer service was spot on and everything has been working seamlessly ever since. We have used a lot of order management systems in the past, but Duoplane has exceeded our expectations.

GroomStand
สหรัฐอเมริกา
มากกว่า 4 ปี ในการใช้แอป
Duoplane ตอบแล้ว 23 มีนาคม 2023

Thank you for your wonderful review! We're glad to hear that you felt our onboarding process was extremely easy, and that our customer support has been spot-on. We're thrilled that you feel our system has exceeded all your expectations considering your wealth of experience working with order management systems. We truly do our best to thrive for excellence, and it makes us proud to know our work is appreciated!

15 กรกฎาคม 2022

We have been using Duoplane for four years and it's great for managing ecom orders that ship from multiple locations. Support is responsive and willing to brainstorm/customize when possible to make Duoplane work the best for our business model.

Ben Sherman
สหรัฐอเมริกา
เกือบ 4 ปี ในการใช้แอป
Duoplane ตอบแล้ว 7 พฤศจิกายน 2022

We've had the pleasure of having you as a client for 4 years and hope to continue a relationship for many years to come!

15 พฤษภาคม 2015

Easy to set up.

5-star support from a great team.

But above all an app that will provide your store with MASSIVE efficiency.

For me, this app was a game changer.

The Brothers Cut
นิวซีแลนด์
เกือบ 2 ปี ในการใช้แอป
Duoplane ตอบแล้ว 23 มีนาคม 2023

We're thrilled to hear that Duoplane has been a game-changer for your business! Thank you for your kind words and for choosing us as your dropship automation solution.

7 มกราคม 2015

This is hands down the most effective and powerful Shopify app we use. Since launching our company in 2012, we have been trying to find a way to manage the drop shipping side of our business. We were incredibly grateful to discover Duoplane this past summer. It transformed our business on day 1. It is very easy to use and has a clean user interface. Additionally, we have had a standout customer service experience with them. They've helped us strategize better systems for our shipping model and have been incredibly successful at customizing different features of the app to adapt to our needs.
We could not be more pleased with Duoplane and highly recommend this app. It has dramatically improved our business!

Tuckernuck
สหรัฐอเมริกา
เกือบ 2 ปี ในการใช้แอป
Duoplane ตอบแล้ว 23 มีนาคม 2023

Thank you for taking the time to share your wonderful experience with Duoplane! We're thrilled to hear that our app has transformed your business. It's fantastic to know that our customer service team was able to help you strategize better systems and customize the app to meet your specific needs. We appreciate your recommendation!!