Duoplane , 30 則評價

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
    29
  • 0% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
    1
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2020年9月24日

The design of the app is very good. It does what we need it to do as far as sending purchase orders to different distributors. The issue is with support: there is no live chat or phone support, and when the app decides it doesn't want to import all of our orders from Shopify, we're left staring at the screen hoping we can fulfill our customer's orders on time. Messages take at best a few hours to be responded to, and that just doesn't cut it in the land of e-commerce in 2020.

International Key Supply
美國
使用應用程式 接近3年
Duoplane 已回覆 2022年11月7日

Thank you so much for this review. We are delighted that you are happy with the app itself and happy to report that we have spent the past 2 years increasing our quality of support.

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