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Two hours have passed, and it has not yet reached 1%. The speed is too slow. Let me rating it first.
12 hours passed, copy to 27%,So slowly. please refund my money...
526 item then stop run. not No growth
Hi, we wrote you back, and we are not sure if you are getting our emails. We were checking your export, and you are right: your export is taking a long time to complete.
When we checked it was at 500 out of 1529 products exported. The reason why it's taking so long is because for each product your store has an average of 98 product variants. That's far beyond the amount of product variants a regular Shopify store has. Considering for each variant the app makes 3 API calls to export all the information (stock, related picture and to save the variant), that means: 1,529 products x 98 variants/product x 3 API calls/variant = around 449,526 API calls. Shopify API has a limit of 2 calls/second. That's why, after half a day, just 500 products have been exported. Normally that's not the case as the average store, with around 2-8 product variants, takes around 10 minutes to complete the export.
As you requested us to refund you, we just did it. We are sorry our app didn't work as you expected, we work everyday to improve the app and as we said, we also have that Shopify's API rate limitation.
Hopefully this clarifies the situation. Please don't hesitate to contact us at support@smallvictories.co if you have any questions.
Please note, that your orders and customers are not part of the default settings. If you miss those there is no other way to import previous order data so you have to start all over again by creating a second shop.
I have a "baby" store. Less than 200 orders. It took several hours to copy and the "Lifetime Spent" and "Average Order" for the Customers isn't copied over so therefore it's pretty much useless to me.
They also nag you consistently to change your review. You gain a second star guys because they acutally answer their email.
If you just want the copy over products, theme, collections over to a different shop, this is your app. If you want to acutal have useable duplicated order data well - better luck trying a paid app which is my next stop.
All I wanted was to change the login myshopify.com domain for my shop and have EVERYTHING else stay the same. Shopify won't let you change it so I wasted hours of my life waiting for this.
Since this review we have improved on how customers and orders information is transferred. It's now faster and you can do it in a second step, so no need to do it at the same time you are exporting your products. You can export your products, and once it's completed you can export your customers and orders.
I used this app to duplicate my theme, collections, products, etc. to another account and it did so more or less to perfection. There was an issue exporting my theme because it surpassed Shopify's 20MB limit over their API but before I could even write to their team to notify them of the issue, they had already emailed me to let me know they were aware of the problem and would export it manually. After a few minutes they notified me it was done and after checking my theme was installed perfectly. Stellar customer service and very well-working product. Would totally recommend.
Transfer went OK. The app does what it is supposed to do. Found the charges to be confusing initially. The developer has subsequently made them more clear now.
Hi, this is Guille from the Duplify app. We are sorry our app pricing model felt confusing. We try our best to be transparent about how our app works out. In short, our app provides you two options: one-time exports (where you pay a fee depending on which categories you decide to export), and a subscription service (meant to be activated once you have completed your export, it allows you to keep your two stores in sync). After your review, we have improved our app description. Thanks for proving your feedback.
This app worked exactly as described and likely saved us many, many hours of tedious migration. The directions were detailed and clear, it took just a few minutes to set up, and the full migration was complete within 25 minutes. Definitely recommend this if you're looking to duplicate your shop.
Wow, we're flattered! Thank you the review, it really helps and is appreciated by our whole team. :)
Perfect app. I duplicated all of my store. Don't forget to check "What Duplicate Can't Copy" section. Your logo, slide show photos etc cant be duplicated, but these are easy to arrange. Most important, app duplicates the theme and the codes I changed on the theme. Thanks.
AWESOME APP! We all knew that it was an incredible headache but with this incredible app it was a matter of 10 minutes. It work exactly as demonstrated and you literally install the app, sit back and watch it all happening in front of you! Guys, I contacted Shopify support to notify them of this incredible handy app! Well done and I will definitely use this on all my future stores we have to duplicate! I would have easily paid $50 for it!
Works as expected, everything was duplicated seamlessly. Great app, I can recommend it, fair pricing!
I would strongly recommend reaching out to the developers for instructions before using this app because the provided instructions & video are unclear and caused me many issues in my store. The developer did quickly reach out to me about these issues and was very kind and offered his assistance to resolve these issues and also refunded what I paid for the app which was nice. He also stated that he has made changes to the app to try to prevent these issues from happening to another user, so hopefully that is the case. I ended up deleting the app and just exporting my products (via shopify, just click "export" at the top of your products) then importing them into the new store which was so simple. I only needed to export my products but I'm sure if you needed to duplicate other data from your store then this app might be better for your needs. Just be sure to reach out to the developers for assistance!
Hi, this is Guille, CEO from Duplify. We want to apologize for any issue our app could have created. We are working to clarify what happened here. We've reached you in a private message, and we will work it from there. And just to be clear, our app is used daily by many store owners without any issues. Still, problems can happen, and this might be one of those cases. On a first look, we can see your export end up being set up with the same store for both the source and destination stores, and that provably was the problem. Our app has mechanisms to prevent that, but somehow you end up in that situation. We are working right now to clarify it, and fix it if needed. Thanks. UPDATE. We found out there was a way to set the same store for both the source and destination store, and that's what end up happening here. Now we have fixed that loophole, so this shouldn't happen again. We have been in contact with the team at Reluxe Vintage, offering our help to delete the duplicated products.
This is a great app. It saves you Time but not money. For a full duplication, you will pay $40. Keep in mind that the whole process can be done in a few hours manually if you follow the Shopify instructions.
I needed to duplicate my store fast and this app allowed me to seamlessly do that. And although I can do it all on my own in a few hours, the time saving allowed me to move onto other parts of m project.