Reseñas (116)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 84% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 10% de las calificaciones son de 1 estrellas
Fecha de modificación: 8 de agosto de 2021

Good app and works well, does what it promises to do. It's great if you need an entire store copied, which is labor intensive and difficult to do without a tool like Duplicate.

LUXX
Reino Unido
6 días usando la aplicación
Presidio Creative respondió 22 de marzo de 2022

Wow, we're so glad to hear that! Thank you for taking the time to write a review.

21 de abril de 2020

Great customer service and app. We had a slight issue on our first try but developer resolved quickly and all went OK after. Saved us loads of time trying to copy our store manually - would definitely recommend.

Cennox | Specialized Parts
Estados Unidos
5 días usando la aplicación
Presidio Creative respondió 18 de junio de 2020

That's great to hear! Thank you for writing a review, we really appreciate it.

5 de febrero de 2020

I rely on user reviews when selecting apps, hence I feel I must write this review. The rating is for the app performance and not the customer service. Our complaint was handled quickly and we have been fully refunded, however there was little admittance of the fact that the app doesn't work. Unfortunately the app has caused no end of issues. In past we have used another app to duplicate site to new regional sites and have never had any issues with data, pages, products, variants, links and images transferring across, however for some reason my IT chose this app this time round and each day we discover new issues. We expected to duplicate the site and then maybe spend a couple of hours changing certain information to reflect the region we were marketing in. Its been almost 4 days, and as we think we have sorted one problem, another one crops up.
Firstly it didn't copy all the collections, so we re-created the two missing ones - no big deal, then we realized links had not updated and were re-directing back to the old site, which meant a few hours going though every page to update the links, then we noticed a product was missing, so again we put it on the to do list to create with all its variants, UPC codes, and images, then earlier today I was informed some variants inside products which had transferred were missing. This means we have to check into every product and see which variants are missing. Getting really frustrated, we deleted the whole product file and re-exported via csv from old site to new site. I admit our mistake here in that we deleted before we imported, which meant the images associated with the products were no longer in the file, and so the import had to have the image links removed from the csv. I have a lovely job now of adding every image back in, and as we have many images per each product, its going to be a long evening.
The non performance on this app means we have incurred days of work and frustration, so the refund is actually meaningless as this app should not be on the Shopify app store in the first place, as it doesn't perform and causes so many issues, which when you are looking at a new website is the last thing you need.
I can only imagine the positive reviews so far have been for simple sites without much in the way of links, collections or product variants.

MS SHAPE
Estados Unidos
4 días usando la aplicación
Presidio Creative respondió 6 de febrero de 2020

We are sorry about your bad experience using our app. When we saw your first email, we offered you the option to check what had gone wrong with the export and try to export it again. But as you already had developers working on it and fixing some of those issues, we both agreed on just providing you a refund. In any case, we understand your frustration and the time you needed to fix those issues. We are investigating what might have gone wrong with the export and made our app to miss those two collections and some of your product variants. Our app proceeds a good amount of exports every day and noramally without any issue, so it could have been something as simple as the server temporary failing or Shopify's API having issues. But again, we understand your frustration and will try to improve our service so those cases doesn't repeat again.

5 de marzo de 2020

Awesome app and cheaper than the others. I had a little issue but it comes with super excellent support!!!

UViClean™
Estados Unidos
3 días usando la aplicación
Presidio Creative respondió 19 de marzo de 2020

Glad to hear that! Thanks for using our app! :)

1 de febrero de 2022

I needed to copy orders and customers across to a new site. The only reason I didn't give 5 stars was that I could not do so without copying across products (the products were already in the new site so I had to delete these and copy again). The orders that were copied across triggered email notifications which was also not expected - so it would be nice if the documentation had let us know that before hand.

Warrior Eco Power Equipment
Reino Unido
3 días usando la aplicación
Presidio Creative respondió 1 de febrero de 2022

Hi, this is Guille from the Duplicate app. Thanks for your review and for sharing your experience with our app. It's correct that for exporting orders, we need to map first the product ids between the two stores. That's why products need to be exported first. If not, orders will be empty. Regarding the orders email notifications, just clarify that customers don't get any emails when new orders are exported through our app. It's just the store owner who gets them if in the destination store has the "New order" notification option activated in the "Staff order notifications" section at /admin/settings/notifications.

10 de septiembre de 2020

I used the app to duplicate the store content, what I did not know is that because i used gem pages to build the store this ap was unable to allow me to edit the new store in gem pages making it worthless

Clothes Steamer Shop
Alemania
3 días usando la aplicación
Presidio Creative respondió 10 de septiembre de 2020

Hi, we are sorry to hear that. It's true that if your store's theme relies on third-party apps, in some cases you will need to install and set them up at your destination store. And sometimes, in some apps, you might end up having some issues. On those cases, we recommend reaching the app developers as they are the ones who know best their app and can provide you proper guidance. In any case, we acknowledge there was an issue on your expert, and as we stand behind our compromise of "Successful Copy Guarantee", we will be happy on providing you a full refund. Please reach us at support@smallvictories.co and we will proceed. Thanks, and again, sorry for the inconvenience.

27 de marzo de 2020

I needed to transfer my products, pages and collections in a timely manner to a completely separate new wholesale site. I am really happy with the ease of use for this app and the results were flawless. Thank you .

Unik Inc
Estados Unidos
2 días usando la aplicación
Presidio Creative respondió 31 de marzo de 2020

That's awesome, very happy you found Duplicate and we were able to help! Thank you for writing a review :)

23 de octubre de 2022

we needed to completely build a new store for our uk distribution partner. scared about the process we just gave it a try with duplify. extremely easy and idiot proof. we had the uk store set up in a couple of hours. the copy of the store was brilliant and flawless. amazed and super happy!!!

4T2, gone running.
Países Bajos
2 días usando la aplicación
Presidio Creative respondió 25 de octubre de 2022

Love to hear that! Thanks for writing a review :)

16 de julio de 2020

Excellent. It does take a couple of hours if you have over 1000 products but that is to be expected. Great app!

Party Love Australia
Australia
1 día usando la aplicación
Presidio Creative respondió 17 de julio de 2020

Thank you very much for sharing your experience! For future app users: please do the same! That way everyone knows the app works as expected.

Fecha de modificación: 30 de junio de 2017

Please note, that your orders and customers are not part of the default settings. If you miss those there is no other way to import previous order data so you have to start all over again by creating a second shop.

I have a "baby" store. Less than 200 orders. It took several hours to copy and the "Lifetime Spent" and "Average Order" for the Customers isn't copied over so therefore it's pretty much useless to me.

They also nag you consistently to change your review. You gain a second star guys because they acutally answer their email.

If you just want the copy over products, theme, collections over to a different shop, this is your app. If you want to acutal have useable duplicated order data well - better luck trying a paid app which is my next stop.

All I wanted was to change the login myshopify.com domain for my shop and have EVERYTHING else stay the same. Shopify won't let you change it so I wasted hours of my life waiting for this.

Mintnitedesign
Estados Unidos
1 día usando la aplicación
Presidio Creative respondió 6 de marzo de 2019

Since this review we have improved on how customers and orders information is transferred. It's now faster and you can do it in a second step, so no need to do it at the same time you are exporting your products. You can export your products, and once it's completed you can export your customers and orders.