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根據評分
If nothing else, this app is worth using simply for it's ability to copy over conditional collections, a feature which has long been needed but which Shopify as yet have not created.
While for the most part the features missing from this app are due to lack of API support from Shopify, there are some things which I would like to see improved:
- Auto-copying of:
- Themes
- Naivgation Menus
- Shipping & other account info
- Ability to specify the duplicate store name
- Better info during the copy process (how far through each step is, reasons for delays such as process queuing etc)
- Clearer completion info
That said, I am impressed by the support from the developers; the quick response times and the willingness to listen and take on board suggestions are a big plus in my view.
Overall, the app saved me a heap of time and while there are some issues to be resolved, I am sure that Small Victories will continue to improve the app going forward.
Since this review we have improved: ability to specify the duplicate store name, better info during the copy process (how far through each step is, reasons for delays such as process queuing etc) and clearer completion info.
We are still waiting on Shopify to open the API to: Navigation Menus and Shipping & other account info.
I rely on user reviews when selecting apps, hence I feel I must write this review. The rating is for the app performance and not the customer service. Our complaint was handled quickly and we have been fully refunded, however there was little admittance of the fact that the app doesn't work. Unfortunately the app has caused no end of issues. In past we have used another app to duplicate site to new regional sites and have never had any issues with data, pages, products, variants, links and images transferring across, however for some reason my IT chose this app this time round and each day we discover new issues. We expected to duplicate the site and then maybe spend a couple of hours changing certain information to reflect the region we were marketing in. Its been almost 4 days, and as we think we have sorted one problem, another one crops up.
Firstly it didn't copy all the collections, so we re-created the two missing ones - no big deal, then we realized links had not updated and were re-directing back to the old site, which meant a few hours going though every page to update the links, then we noticed a product was missing, so again we put it on the to do list to create with all its variants, UPC codes, and images, then earlier today I was informed some variants inside products which had transferred were missing. This means we have to check into every product and see which variants are missing. Getting really frustrated, we deleted the whole product file and re-exported via csv from old site to new site. I admit our mistake here in that we deleted before we imported, which meant the images associated with the products were no longer in the file, and so the import had to have the image links removed from the csv. I have a lovely job now of adding every image back in, and as we have many images per each product, its going to be a long evening.
The non performance on this app means we have incurred days of work and frustration, so the refund is actually meaningless as this app should not be on the Shopify app store in the first place, as it doesn't perform and causes so many issues, which when you are looking at a new website is the last thing you need.
I can only imagine the positive reviews so far have been for simple sites without much in the way of links, collections or product variants.
We are sorry about your bad experience using our app. When we saw your first email, we offered you the option to check what had gone wrong with the export and try to export it again. But as you already had developers working on it and fixing some of those issues, we both agreed on just providing you a refund. In any case, we understand your frustration and the time you needed to fix those issues. We are investigating what might have gone wrong with the export and made our app to miss those two collections and some of your product variants. Our app proceeds a good amount of exports every day and noramally without any issue, so it could have been something as simple as the server temporary failing or Shopify's API having issues. But again, we understand your frustration and will try to improve our service so those cases doesn't repeat again.
This APP worked fantastic and saved me a ton of time. They were very helpful making this smooth
THANKS!!!
Fantastic App. Was exactly what we were looking for and at a fraction of the price of apps that were similar. Highly recommend!
Super! saved hrs and more capable than any other Duplication app we've looked at, very simple to use!
Does exactly as advertised, will copy over data but not site settings. The process for around 180 products and 30 collections took around 30 mins.
For the price it's really worth it, nice to have to pay monthly for an app for once!
Please note, that your orders and customers are not part of the default settings. If you miss those there is no other way to import previous order data so you have to start all over again by creating a second shop.
I have a "baby" store. Less than 200 orders. It took several hours to copy and the "Lifetime Spent" and "Average Order" for the Customers isn't copied over so therefore it's pretty much useless to me.
They also nag you consistently to change your review. You gain a second star guys because they acutally answer their email.
If you just want the copy over products, theme, collections over to a different shop, this is your app. If you want to acutal have useable duplicated order data well - better luck trying a paid app which is my next stop.
All I wanted was to change the login myshopify.com domain for my shop and have EVERYTHING else stay the same. Shopify won't let you change it so I wasted hours of my life waiting for this.
Since this review we have improved on how customers and orders information is transferred. It's now faster and you can do it in a second step, so no need to do it at the same time you are exporting your products. You can export your products, and once it's completed you can export your customers and orders.
I used this app to duplicate my theme, collections, products, etc. to another account and it did so more or less to perfection. There was an issue exporting my theme because it surpassed Shopify's 20MB limit over their API but before I could even write to their team to notify them of the issue, they had already emailed me to let me know they were aware of the problem and would export it manually. After a few minutes they notified me it was done and after checking my theme was installed perfectly. Stellar customer service and very well-working product. Would totally recommend.
Transfer went OK. The app does what it is supposed to do. Found the charges to be confusing initially. The developer has subsequently made them more clear now.
Hi, this is Guille from the Duplify app. We are sorry our app pricing model felt confusing. We try our best to be transparent about how our app works out. In short, our app provides you two options: one-time exports (where you pay a fee depending on which categories you decide to export), and a subscription service (meant to be activated once you have completed your export, it allows you to keep your two stores in sync). After your review, we have improved our app description. Thanks for proving your feedback.
Two hours have passed, and it has not yet reached 1%. The speed is too slow. Let me rating it first.
12 hours passed, copy to 27%,So slowly. please refund my money...
526 item then stop run. not No growth
Hi, we wrote you back, and we are not sure if you are getting our emails. We were checking your export, and you are right: your export is taking a long time to complete.
When we checked it was at 500 out of 1529 products exported. The reason why it's taking so long is because for each product your store has an average of 98 product variants. That's far beyond the amount of product variants a regular Shopify store has. Considering for each variant the app makes 3 API calls to export all the information (stock, related picture and to save the variant), that means: 1,529 products x 98 variants/product x 3 API calls/variant = around 449,526 API calls. Shopify API has a limit of 2 calls/second. That's why, after half a day, just 500 products have been exported. Normally that's not the case as the average store, with around 2-8 product variants, takes around 10 minutes to complete the export.
As you requested us to refund you, we just did it. We are sorry our app didn't work as you expected, we work everyday to improve the app and as we said, we also have that Shopify's API rate limitation.
Hopefully this clarifies the situation. Please don't hesitate to contact us at support@smallvictories.co if you have any questions.