Zonos Duty and Tax

Zonos has been a very valuable addition to our site and allows us to ship globally in a very manageable and efficient way. With the Zonos app we are able to provide accurate duties and taxes calculations to our customers at checkout which they then pre-pay to avoid any customer service issues upon delivery. We are able to ship internationally with confidence with Zonos.

We have used Zonos for 4 years now without an issue. International customers get duties and taxes up front so there is no surprises and no more return to sender.

Fairly easy implementation, very fast/knowledgeable customer service. Solved an issue many international customers were complaining about.

I have been extremely impressed with the professionalism that all of the representatives at Zonos possess. They have really helped us with our duty/tax calculations with the Landed Cost Guarantee program taking the guess work out of this area when shipping internationally. I highly recommend them and especially appreciate the above and beyond help provided by Lennon! Thanks so much. Jacqueline

Easy to install and a great user experience. Automatically calculates at checkout and no surprise duty fees for our customers.

Brilliant App.

Phenomenal support. Travis has gone well above & beyond to assist in everything from initial setup to fullon customization.

Highly recommend for anyone selling cross-border

We are just launching a shopify store, and Zonos has been fabulous helping us set up to sell internationally! Mark was incredibly patient helping me to get Zonos set up. I highly recommend him to anyone looking to calculate their international customs and duties on the front end of their customer's experience. Thank you, Mark!!! Update: The Zonos team continues to impress me. Fast, thorough, and just plain helpful. Such a breath of fresh air from so many companies with outsourced customer service, people that don't seem to even understand questions, let alone have answers. Than you guys!

Amazing Customer Service

We needed help making sure our UPS account was working and they were amazing. Loved working with them.

Genius app.

Travis has gone well above & beyond providing exceptional support & nonstop customization the whole way... even on weekends.

0 issues.

Highly recommend

Zonos takes the guess work out of selling abroad. More importantly, our international customer love and appreciate the full transparency that comes with having the total landed costs prior to checkout. It's a win-win for all involved.