Zonos Duty and Tax , 147 anmeldelser
I have been extremely impressed with the professionalism that all of the representatives at Zonos possess. They have really helped us with our duty/tax calculations with the Landed Cost Guarantee program taking the guess work out of this area when shipping internationally. I highly recommend them and especially appreciate the above and beyond help provided by Lennon! Thanks so much. Jacqueline
The customer service at Zonos has been excellent. Megan is really nice and helped me through a bunch of issues that I never would've figured out by myself.
The Zonos team is fantastic!
First, I moved from Global-E to Zonos. Best decision. Better rates, better service and easier integration. The team at Zonos is super responsive. It once took me 12 days to get someone on a call from Global-E during an emergency.
Second, the Zonos team went above and beyond in helping my organization solve problems with warehouse issues we were having. This was out of the Zonos scope of services but they happily helped.
Third, you can count on the Zonos team. They say what they will do and then do it.
Forth, Go with Zonos!
Project Manager Curtis was a pleasure to work with. He helped set up our account and helped customize it to fit out needs. Curtis and others in the Zonos team were overall great to work with. Their communication and the time they put into helping their users was a reassuring experience!
Megs Smith did an amazing job with customer service. Had an issue with cross platforms and she took care of everything with ease, making my life a breeze.
We had a great experience working with Zonos to bring an inclusive/ integrated approach to our website for international shipping. Matthew and his team were absolutely wonderful to work with and were able to make recommendations that have also improved our domestic shipping options for customers. 10/10 would recommend!
I recently had the pleasure of working with Shawn at Zonos, and their support was exceptional. Their deep knowledge of the Zonos shipping app, combined with their responsiveness and clear communication, made our experience truly seamless. They went the extra mile to train our fulfillment team, provide testing exercises - improving our shipping process significantly. I highly recommend Zonos, and especially Shawn, for their outstanding service. Their customer-centric approach and problem-solving skills made a remarkable difference for our business.
Excellent onboarding process from Matthew at Zonos. Whilst the service is pricey, so far it seems worth it and is allowing our customers to checkout with ease, with all relevant customs information presented up front. We have integrated with Fedex meaning our carried rates get pulled through. I would recommend Zonos to anyone looking to expand internationally.
Curtis was great setting up the app and training with our partner plant in Asia. The app will save us time creating labels and documents needed for shipping and is straight forward for duty/vat calculation. I would recommend this app.
Sophie Limpert and Monica Goethe helped me through a unique troubleshooting situation and got Zonos integrated at our checkout in the blink of an eye. Thank you to the Zonos team for the great customer support.