Zonos Duty and Tax , 134 anmeldelser

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 87 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
28. juni 2023

Very smooth and straight forward onboarding process. Our onboarding specialist Curtis was very responsive and always willing to go out of his way to help us however we need to. Our products are set up a bit differently and we were able to figure out solutions to get to make Zonos work for us. Definitely recommend working with them!

Edge Theory Labs
USA
4 måneder bruger appen
4. januar 2023

I've worked many times with Lennon Tomaz, I have had every question answered, every scenario, every option learned and explained before anything was changed. All implications were explained. Lennon is truly a customer service hero, the personal service and the follow ups are way above what any customer service and support staff should be tasked with. If anyone has a question, Lennon will not only solve it, but also explain it, mitigate future mistakes and way much more. Thank you!! Always a pleasure.

Car Supplies Warehouse
USA
Næsten 2 år bruger appen
13. juli 2023

Love this app -- makes complicated taxation/duties rules for international orders super easy. They hand hold you through the whole set up and processing int'l orders thereafter is seriously 1 click of a button. No one could understand this on their own and these guys are experts. Also, they can calculate dimensional weight which to this day, I still can't find a good app for that for domestic orders. Also, they bear all the risk of their calculations; they guarantee the taxes and duties calculations and pay the difference if they are wrong. Makes me sleep better at night given how complicated that is. JUST USE THIS APP.

Liberty Puzzles
USA
17 dage bruger appen
26. juni 2023

We have completed a successful onboarding process for the Zonos Duty and Tax app. The app is excellent, very user-friendly, and - so far - meets all our expectations and needs. We now are very comfortable offering our customers the chance to pay duties and taxes upfront and make our delivery process transparent, streamlined, and frictionless.

The Zonos support team is also top-notch! A special shout-out to both Nicholas McBride and Curtis Hixon, two exceptional and knowledgeable professionals who helped us at every step of this onboarding process. It was our pleasure to work with both of them.

We can confidently recommend Zonos to anyone looking for improving international shipping.

Dan Henry Watches
SAR Hongkong
10 dage bruger appen
20. juni 2023

Friendly, professional and knowledgeable on every interaction! The are quick to respond and will also reach out if the see any abnormalities with the integration. Excellent Service!

The Headrest Safe
USA
3 måneder bruger appen
25. april 2023

So far we're loving Zonos! The warehouse guys wish they could ship everything through the Zonos dashboard, our Sales department is happy with the uplift we're seeing in international markets, and the Customer Service folks really like how it all works for the customers.

Westcott
USA
2 måneder bruger appen
8. juni 2023

This app and it's team get 5 Stars. They have been so helpful setting up the zones for shipping and super fast. I was up and running in 3 days. Call out to Barrett for always being there and assisting with any questions.
The dashboard is so easy to use and print labels. I would recommend this app for anyone doing international shipping.

BBK Performance
USA
4 måneder bruger appen
20. oktober 2022

Waseem Abdoolla helped us set up and install the Zonos app and I honestly couldn't have asked for better support. He is very knowledgable and so patient with me as a beginner. He was also available at all times to answer questions and walk me through the entire set up. Thanks Waseem!

Tiny Tones
Australien
2 måneder bruger appen
22. maj 2023

Always have a very good Customer Service experience from Lennon Tomaz
Retention Specialist @ Zonos. Any issue that may arise is very quickly resolved by Lennon!

GoDpsMusic
USA
Cirka 2 år bruger appen
10. marts 2023

Lennon helped me through a new to me process and kept circling back to make sure I was successful! It is a great feeling knowing I am working with a real person (not just a chat bot!) and to be supported through the whole process!

Hygge & West
USA
6 måneder bruger appen