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Application is easy to use and onboarding by Shawn was clear and concise. It gives transparency to the customer so they are not met with any nasty surprises when ordering overseas.
Curtis helped with the integration and he was amazing. He answered all of our questions and was able to get us up and running in just 2 days. Having a great experience with the app thus far
The onboarding experience was great. I was impressed by the level of service and how patient the Zonos team was with our unique challenges.
Zonos has solved all our international fulfilment and shipping problems in one go. Support during onboarding was fantastic. Great app and service.
We started using Zonos last year and we are very happy with it. It is easy to use and our customers are very happy. It has made sending international shipments very easy.
Fantastic app for cross-border. Seamless integration to native Shopify checkout and ability to use negotiated rates and adjust as needed.
Zonos has been a very valuable addition to our site and allows us to ship globally in a very manageable and efficient way. With the Zonos app we are able to provide accurate duties and taxes calculations to our customers at checkout which they then pre-pay to avoid any customer service issues upon delivery. We are able to ship internationally with confidence with Zonos.
We have used Zonos for 4 years now without an issue. International customers get duties and taxes up front so there is no surprises and no more return to sender.
Thank you for your feedback, we're glad you chose Zonos as your cross-border partner! We have enjoyed working with you for the last four years.
Fairly easy implementation, very fast/knowledgeable customer service. Solved an issue many international customers were complaining about.
I have been extremely impressed with the professionalism that all of the representatives at Zonos possess. They have really helped us with our duty/tax calculations with the Landed Cost Guarantee program taking the guess work out of this area when shipping internationally. I highly recommend them and especially appreciate the above and beyond help provided by Lennon! Thanks so much. Jacqueline