Zonos Duty and Tax

Support has been very helpful in sorting out questions and issues we were having

We had a great experience working with Zonos to bring an inclusive/ integrated approach to our website for international shipping. Matthew and his team were absolutely wonderful to work with and were able to make recommendations that have also improved our domestic shipping options for customers. 10/10 would recommend!

Project Manager Curtis was a pleasure to work with. He helped set up our account and helped customize it to fit out needs. Curtis and others in the Zonos team were overall great to work with. Their communication and the time they put into helping their users was a reassuring experience!

The customer service at Zonos has been excellent. Megan is really nice and helped me through a bunch of issues that I never would've figured out by myself.

Megs Smith did an amazing job with customer service. Had an issue with cross platforms and she took care of everything with ease, making my life a breeze.

We have completed a successful onboarding process for the Zonos Duty and Tax app. The app is excellent, very user-friendly, and - so far - meets all our expectations and needs. We now are very comfortable offering our customers the chance to pay duties and taxes upfront and make our delivery process transparent, streamlined, and frictionless.

The Zonos support team is also top-notch! A special shout-out to both Nicholas McBride and Curtis Hixon, two exceptional and knowledgeable professionals who helped us at every step of this onboarding process. It was our pleasure to work with both of them.

We can confidently recommend Zonos to anyone looking for improving international shipping.

Sophie Limpert and Monica Goethe helped me through a unique troubleshooting situation and got Zonos integrated at our checkout in the blink of an eye. Thank you to the Zonos team for the great customer support.

Very smooth and straight forward onboarding process. Our onboarding specialist Curtis was very responsive and always willing to go out of his way to help us however we need to. Our products are set up a bit differently and we were able to figure out solutions to get to make Zonos work for us. Definitely recommend working with them!

Curtis was great setting up the app and training with our partner plant in Asia. The app will save us time creating labels and documents needed for shipping and is straight forward for duty/vat calculation. I would recommend this app.

The Zonos team is fantastic!

First, I moved from Global-E to Zonos. Best decision. Better rates, better service and easier integration. The team at Zonos is super responsive. It once took me 12 days to get someone on a call from Global-E during an emergency.

Second, the Zonos team went above and beyond in helping my organization solve problems with warehouse issues we were having. This was out of the Zonos scope of services but they happily helped.

Third, you can count on the Zonos team. They say what they will do and then do it.

Forth, Go with Zonos!