Zonos Duty and Tax

The Zonos app works as intended and lets customers know what to expect during checkout. No surprises! Our implementatoin process was a breeze, and the Onboarding Specialist was very knowledgable and helpful.

We used Zonos when we were on Magento and decided to continue to use them when we migrated to Shopify Plus. We have a global customer and they help us ship to her wherever she is. It allows us to be upfront with our customers regarding the duties and taxes that will be applied to their purchases (which is extremely valuable with our range of high-priced luxury goods) allowing them to prepay and eliminate unwanted surprises. I would highly recommend Zonos to any store looking to grow their overseas business.

Friendly, professional and knowledgeable on every interaction! The are quick to respond and will also reach out if the see any abnormalities with the integration. Excellent Service!

After spending months trying to find an easy solution for our international shipping, we finally stumbled upon Zonos. Their app has been a game changer for us. It is extremely easy to set up and gives us the control and visibility for costs associated with shipping out of the US. In addition to the app itself, all of our dealings with customer service have been very pleasant. tthey have been quick and efficient in addressing our needs. I would highly recommend this app to any business on Shopify.

Just started using Zono's and so far so good! Onboarding was easy and Trevor was very helpful throughout the process, not too mention he is really good at Star Wars trivia. Thanks!

Project Manager Matthew and Sales Rep Nate were very easy to work with and very knowledgeable. They made the setup very painless. Went smoother than expected.

So far we're loving Zonos! The warehouse guys wish they could ship everything through the Zonos dashboard, our Sales department is happy with the uplift we're seeing in international markets, and the Customer Service folks really like how it all works for the customers.

Waseem Abdoolla helped us set up and install the Zonos app and I honestly couldn't have asked for better support. He is very knowledgable and so patient with me as a beginner. He was also available at all times to answer questions and walk me through the entire set up. Thanks Waseem!

My FedEx rep told me I should implement landed cost shipping ,but I had no clue how to do it. Zonos made it painless. It's not a cheap app, but it makes up for it in the fact that (no joke) our international sales are up 1500%. This next fee will be even higher than last month due to the transaction fee (we had more more, higher-value sales than last month), but very worth it. There are a few other things that we implemented to achieve this: 1) Zonos
2) Landed cost shipping through FedEx along with good negotiated rates
3) Language translation app for Shopify (there are some good options)
4) Currency conversion app Now, customers see exactly what the order will cost and there are no surprises on delivery.

Does what it says it does without any hassle. If this is a problem your trying to solve, then this is a great solution!