Zonos Duty and Tax , 163 avis

Curtis helped with the integration and he was amazing. He answered all of our questions and was able to get us up and running in just 2 days. Having a great experience with the app thus far

Excellent staff and onboarding team. We were up and running within 30 days and are already seeing International orders popping into Shopify Admin! Thank you for a quick and easy setup Zonos! 5 out of 5 Stars, would recommend!

I love the transparency and detail on the duty and tax calculations so I know my customers are not overcharged. Also, Zonos has killer support as you can see when you read all the reviews. I use my own FedEx account which was a must. Zonos just makes the experience great for our company and our international shoppers.

I was on Market's Pro before; it was expensive and they don't refund their fees if you cancel your orders. When I switched, FedEx easily beat the DHL shipping rates that are offered with Market's Pro. Also, there is basically no support. I had an order and Shopify support didn't even understand the problem and I had to figure it out on my own and I was unable to get in contact with Global-e.

Prompt attention & superb service in helping get our store back up & running internationally. Jordan was especially great - highly recommend Zonos for all your international shipping needs!

Support has been very helpful in sorting out questions and issues we were having

We have swapped from Global-E to Zonos and I can say that from start the finish the on-boarding process has been simple, fast and painless. I have felt supported and listened to throughout while having everything explained clearly. The testing process is vigorous (Which Global's is not) and everything has happened exactly to the timeline we requested. Curtis was charming and helpful the entire time and has always answered my questions almost immediately despite the time difference. So far I am incredibly happy with our move and would recommend Zonos to everyone!

We had a great experience working with Zonos to bring an inclusive/ integrated approach to our website for international shipping. Matthew and his team were absolutely wonderful to work with and were able to make recommendations that have also improved our domestic shipping options for customers. 10/10 would recommend!

The customer service at Zonos has been excellent. Megan is really nice and helped me through a bunch of issues that I never would've figured out by myself.

I have been extremely impressed with the professionalism that all of the representatives at Zonos possess. They have really helped us with our duty/tax calculations with the Landed Cost Guarantee program taking the guess work out of this area when shipping internationally. I highly recommend them and especially appreciate the above and beyond help provided by Lennon! Thanks so much. Jacqueline

Zonos has solved all our international fulfilment and shipping problems in one go. Support during onboarding was fantastic. Great app and service.