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Great onboarding, great app, and an exceptional experience working with Curtis.
Prompt attention & superb service in helping get our store back up & running internationally. Jordan was especially great - highly recommend Zonos for all your international shipping needs!
I have been extremely impressed with the professionalism that all of the representatives at Zonos possess. They have really helped us with our duty/tax calculations with the Landed Cost Guarantee program taking the guess work out of this area when shipping internationally. I highly recommend them and especially appreciate the above and beyond help provided by Lennon! Thanks so much. Jacqueline
Support has been very helpful in sorting out questions and issues we were having
Always have a very good Customer Service experience from Lennon Tomaz
Retention Specialist @ Zonos. Any issue that may arise is very quickly resolved by Lennon!
Very smooth and straight forward onboarding process. Our onboarding specialist Curtis was very responsive and always willing to go out of his way to help us however we need to. Our products are set up a bit differently and we were able to figure out solutions to get to make Zonos work for us. Definitely recommend working with them!
I've worked many times with Lennon Tomaz, I have had every question answered, every scenario, every option learned and explained before anything was changed. All implications were explained. Lennon is truly a customer service hero, the personal service and the follow ups are way above what any customer service and support staff should be tasked with. If anyone has a question, Lennon will not only ...
If you're looking to expand, Zonos is the absolute best way to do so! Their app integrates seamlessly into your store, and customer service is top-notch.
We had a great experience working with Zonos to bring an inclusive/ integrated approach to our website for international shipping. Matthew and his team were absolutely wonderful to work with and were able to make recommendations that have also improved our domestic shipping options for customers. 10/10 would recommend!
Application is easy to use and onboarding by Shawn was clear and concise. It gives transparency to the customer so they are not met with any nasty surprises when ordering overseas.