리뷰 (169)

전체 평점
4.7
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 4월 10일

Zonos started off great, had it for over a year with not one issue. This year they are clearly going through some ‘changes’ I.e expanding too fast. Constant issues, they make changes to our store tax set up without evening letting us know, one minute charging no tax for a country and the next minute they are. Meaning all our website text is incorrect about shipping. The reply is the government ...

EVARAE
영국
앱 사용 기간 대략 1년
답글 Zonos개 2021년 4월 28일

Thank you for your honest review. We want you to know that we value EVARAE as a customer and take all feedback we receive seriously. We recognize that the issues with Brexit ...

2022년 8월 26일

We bought this AP and it didn't work. I contacted support and they said I needed a special API from Shopify which only comes with the top-end Shopify plan or $20 a month. I got the $20 a month API and it still didn't work. I contacted support and I got the below response. I would not recommend this AP to anyone. Typically with new stores we have an initial call, to see if Zonos would be a good ...

T.E. Inc
미국
앱 사용 기간 8일
답글 Zonos개 2022년 8월 29일

We appreciate your feedback. We understand your frustration and would love to see if we can find a solution that would work for you. We apologize for the negative experience ...

2021년 9월 21일

Horrendous and confusing 3 weeks of trying to get this app set up- there is nothing easy or straight forward about it as advertised. Waste of time.

The Wild Horse Club
영국
앱 사용 기간 5일
답글 Zonos개 2021년 11월 2일

Thank you for your feedback and for providing us an opportunity to resolve the issues you had with your installation. When we last heard from you everything was set up and ...

2020년 12월 4일

WORST experience I have ever had. First, the only "support" you receive is on how to get charged an additional $150 on top of the monthly fee and transaction fees, to assist you during the setup. Once I had everything set up correctly and launched my boutique, I lost 90% of conversions at checkout because the ZONOS app was calculating the WRONG fees for VAT and Duties, showing customers 4 to 10 ...

H Y P A N E S E
미국
앱 사용 기간 5일
답글 Zonos개 2020년 12월 28일

We appreciate you providing us an honest review, and we take all feedback we receive seriously. As a result, we are no longer charging customers the installation fee. We ...

2020년 12월 5일에 편집됨

Couldn't install app and all support does is bill your account, they don't help with anything other than asking if you read the documents.

Lake Superior Linen
미국
앱 사용 기간 대략 17시간
답글 Zonos개 2020년 12월 28일

Thank you for your honest review. We reached out via email and phone to help configure your account further without additional fees but you expressed that you were no longer ...