리뷰 (169)

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4.7
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2022년 1월 3일

I agree with the previous review. The app is supposed to give International customers a heads up into Duties/Taxes and make it easier for them to pay. Unfortunately, I'm losing more International orders than gaining because of the extra Zonos fees and Brokerage fees I could otherwise discount or rid of if I were allowed to use my UPS pricing agreement and a second account number. International is ...

Signature Polish
미국
앱 사용 기간 대략 2년
답글 Zonos개 2022년 1월 3일

Thank you for your feedback and for the opportunity to provide landed cost quotes for your international shipments. I will have someone from our team reach out to you today ...

2024년 8월 22일에 편집됨

Edited in 2024:
I was contacted by Zonos a few years after writing a 2020 review and they explained the program is completely different now from what it was in 2020, based on customer feedback. They issued a full refund for the overcharges from 2020, with no expectation of an updated review. The entire refund transaction was respectful and professional and based on that alone I would give them ...

NO TOX LIFE (wholesale)
미국
앱 사용 기간 5개월
답글 Zonos개 2020년 12월 28일

We sincerely appreciate your feedback. We are deeply disappointed that we couldn't work out this situation with you. Since the shipping rates that come through our app come ...