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The Zonos app provides landed costs to international customers in pre-checkout by displaying live ship rates, duties and taxes while also providing the ability to print labels for shipping internationally with ease. I received outstanding customer care, full setup with detailed walkthrough, and had all my questions answered. I will be offered further assistance should any questions arise. Zonos is the definite app to use for shipping internationally via Shopify.
Thank you Michele! We look forward to working with Jewelry Design and assisting in your international success. Zonos prides themselves in making the international process easy, including our printing labels process.
The installation was seamless and the team were so helpful and lovely to deal with. Amazing app!!!!!
The customer service is fantastic. International shipping is new territory and Mark worked with me through any obsticals I encountered. I know they will be there to help if I run into any other problems.
Kilie Williams was more than helpful! She walked our team through international shipping and was always ready to answer any questions we had! Always replied in a timely matter as well, it has been a pleasure working with her and the zonos team!
Works just as it should. Easy to install and makes international shipping much easier. Mark and the team also provide great customer service responding quickly and going the extra mile. Well run company and solid tech.
Always have a very good Customer Service experience from Lennon Tomaz
Retention Specialist @ Zonos. Any issue that may arise is very quickly resolved by Lennon!
This app has been amazing in helping us fulfil our global orders. The team are great- Waseem from Zonos has been patient, helpful and provided excellent support. Thank you!
Thank you for the review. We have a great team and enjoy helping you. We are excited to help you continue to grow and fulfill international orders/
Zonos has been a seamless intergration for us and we have had no problems in the year we have been using them. Any questions or concerns we have had have been answered via email very quickly. This app helps our customers understand the fees involved upfront so there are no surprises when their order is delivered.
A great way to manage complexities of international taxes and duties. We are now able to provide customers with more awareness of their local taxes, improving the delivery process. Laura from Zonos has provided an excellent support and service, thank you!
Thank you for your review. Zonos is excited to be partnering with BAMBA SWIM International and are excited to see your international shipping success. Transparency for your customer is important to us and are excited to continue to help them.
Whew, finally found a solution that helps calculate the total landed cost for our international clients. Now there are no surprises for us OR our clients, and the costs are all transparently shown, which our clients really appreciate. And the onboarding team was top notch!
Thank you for your review! We are glad that Zonos is able to contribute to transparency with your international customers. We look forward to assisting you as you continue to ship cross-border.