評價 (163)

整體評分
4.9
各級評分數量
  • 90% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2022年6月14日

Got this app for international orders, also got the updated verson for UK because doing a VAT on our own was so confusing. Zonos team was super helpfuls, app works great!

Ryoko Rain
美國
使用應用程式 2個月
Zonos 已回覆 2022年6月16日

Thank you for your feedback! We are glad to be able to help with your cross-border shipping and UK Vat.

2022年2月1日

After a few hiccups (my fault not zonos) we were able to get the app up and running to expand service to our international customers. Zonos is user friendly, efficient and their customer service is top notch! Really love their test cart so you know what to expect without having to commit to placing an actual test order. Really great team- couldn't recommend them more!

Intenze Tattoo Ink
美國
使用應用程式 2個月
Zonos 已回覆 2022年3月4日

Thank you for your honest feedback. We are glad that Zonos is contributing to your success. We appreciate the work we get to do with you and are glad to contribute to your efficiency.

編輯時間:2020年7月20日

Update: It still doesn't work for us, but customer service made a good effort to try & resolve it. I will upgrade my review for that. Totally a good service if your products are standardized. Our product sizes are simply too large and complicated for Zonos. We will have to continue to use Advanced Shipping Rules and give a warning for Int'l customers.

The landed cost did not work for us. We have a store with extensive items, many package sizes and weights, with different rules, tags, and more. This was all set up in ShipStation and Advanced Shipping Rules before I joined the company. I really, really wanted this app to work and spent a lot of time & effort trying to make it work. Perhaps it would, for a company with a simpler & more standardized catalog. It may partially be our fault, that sizes & weights are not stored on the product themselves, but on the product tags. I would give it 5 stars if it integrated with ShipStation and was able to pull data & tags from them. Hoping for this feature in the future.

Luxe Auto Concepts
美國
使用應用程式 大約2個月
2021年10月28日

Zonos makes cross-border much less intimidating and it is very easy to set up! Trevor and Adam were great at walking us through the process.

Momentum Watches
美國
使用應用程式 大約2個月
Zonos 已回覆 2021年11月16日

Thank you for your feedback, we're delighted you chose Zonos as your cross-border partner!

2022年7月19日

Worked with Barrett and team to help integrate this Zonos feature into our store WelForeHealth.com. Key is that this is new for us and we are severely understaffed. Expect complete patience and hand-holding throughout the process. Extreme flexibility and thoroughness. Exactly what we needed for our situation and circumstances. Shared pros and cons of different choices ahead of us, the short and/or long term implications of the decisions we needed to make, understanding our tradeoffs. Highly recommended as a partner for collaboration with international business development!

WelForeHealth
美國
使用應用程式 大約2個月
Zonos 已回覆 2022年8月11日

Thank you for your review. We are glad to make international shipping easier and more transparent for your customers and alleviate the burden of being understaffed.

2020年1月28日

This app has been very helpful to our business. Clearly communicates to our international customers what the duties and taxes will be. The customer service from Zonos has been great and very timely.

Inherit Co.
美國
使用應用程式 大約1個月
2021年6月6日

Very pleasant experience implementing Zonos. Ryan & the team walked me through it every step of the way! The best app implementation service experience by far! Love the product.

RAPH&REMY®
新加坡
使用應用程式 大約1個月
2022年5月27日

Zonos has been a huge help in fulfilling international orders. We can't thank Shawn R. enough for his assistance in getting us started and being so accessible via email or Zoom calls to guide us through the process and help with answering questions.

The Reading League Shop
美國
使用應用程式 大約1個月
Zonos 已回覆 2022年6月13日

Thank you for your honest feedback. Shawn is great and we are glad he make your onboarding experience easier. We look forward to assisting you as you continue to ship cross-border.

2022年7月20日

Shawn was extremely helpful! he was very thorough with his explanations and made the process seamless. His personality was on point and was quick with response via email as well. highly recommend!

John Masters Organics
美國
使用應用程式 大約1個月
Zonos 已回覆 2022年8月11日

We are excited to be partnering with John Masters Organics. Zonos is consistently working to make their processes smooth for our customers. We look forward to seeing you grow internationally.

2022年6月9日

The integration and set up has been really smooth thanks to the onboarding support (Shawn) which has been amazing and so helpful during this process!

LF MARKEY
英國
使用應用程式 大約1個月
Zonos 已回覆 2022年6月13日

Thank you for your review! We are excited to be working with LF Markey and to continue to make your cross-border shipping experience smooth.