Zonos Duty and Tax , 158 reviews

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly approach to international shipping, simplifying duty/tax calculations and providing transparency. Many appreciate the easy setup and dedicated customer service. The app has been praised for aiding in international business expansion and improving the customer journey by presenting customs information upfront. It also assists in creating shipping labels and documents, saving merchants time. It's seen as a transformative tool in international shipping, offering full control over costs.

August 11, 2019

Genius app.

Travis has gone well above & beyond providing exceptional support & nonstop customization the whole way... even on weekends.

0 issues.

Highly recommend

Michael Lauren
United States
6 months using the app
July 29, 2021

This app works perfectly for us! The support team is amazing from setup and beyond. Every time I have any issues (which is rare) they are very dedicated to making sure it gets resolved quickly.

Harmony Harvest Farm
United States
5 months using the app
July 23, 2019

Fantastic app for cross-border. Seamless integration to native Shopify checkout and ability to use negotiated rates and adjust as needed.

Uncrate
United States
5 months using the app
July 26, 2019

Fantastic UX and fast/painless integration on frontend and shipping backend. Highly recommend, tested several other apps beforehand.

Cotopaxi
United States
5 months using the app
April 5, 2018

We started using Zonos last year and we are very happy with it. It is easy to use and our customers are very happy. It has made sending international shipments very easy.

Doen 2
United States
4 months using the app
December 21, 2022

Zonos has allowed us to remove all the pain points in international ecomm... Curtis, Kourtney and Bethany all extremely on point. We are looking forward to much success thanks to Zonos streamlining the bottleneck to ROW commerce.

KREW DENIM
United States
4 months using the app
August 8, 2022

This app has been a great help to us with international shipping. They take on all the hassle of handling customs duties and taxes and the set-up and customer service teams have been incredibly helpful with any questions we've had along the way.

Orchard Corset
United States
4 months using the app
Zonos replied August 11, 2022

Thank you for your review! We love hearing that international shipping is easier through Zonos and enjoy adding transparency for your customers. We are excited to be working with Orchard Corset and look forward to continuing our relationship.

May 4, 2022

The Zonos app works as intended and lets customers know what to expect during checkout. No surprises! Our implementatoin process was a breeze, and the Onboarding Specialist was very knowledgable and helpful.

garrettleight.eu
Netherlands
4 months using the app
Zonos replied June 13, 2022

Thank you for your feedback! Zonos prides themselves on providing a surprise free experience for our merchants and their customers. We look forward to helping and providing any assistance as needed.

July 30, 2019

We used Zonos when we were on Magento and decided to continue to use them when we migrated to Shopify Plus. We have a global customer and they help us ship to her wherever she is. It allows us to be upfront with our customers regarding the duties and taxes that will be applied to their purchases (which is extremely valuable with our range of high-priced luxury goods) allowing them to prepay and eliminate unwanted surprises. I would highly recommend Zonos to any store looking to grow their overseas business.

Kirna Zabête
United States
3 months using the app
April 20, 2018

After spending months trying to find an easy solution for our international shipping, we finally stumbled upon Zonos. Their app has been a game changer for us. It is extremely easy to set up and gives us the control and visibility for costs associated with shipping out of the US. In addition to the app itself, all of our dealings with customer service have been very pleasant. tthey have been quick and efficient in addressing our needs. I would highly recommend this app to any business on Shopify.

Sparx Dev
United States
3 months using the app