Zonos Duty and Tax , 126 reviews
Shawn and the Zonos team got everything up and running quickly and with ease. It was a pleasure to work with them and would recommend them for anyone looking for assistance with international shipments.
Very easy setup and the onboarding team was fantastic. We were able to test that shipping was accurately calculated and launch in just a few minutes.
Zonos has been awesome for us thus far! Global Trade is confusing and they've helped us to approach selling internationally, streamline systems to make it sustainable, and offered great resources to solve the nuances and confusing, unique experiences. Bethany was so helpful onboarding our first two shopify stores, Preston has been great in trying to get two more stores onboarded, and Cassie was a STUD helping us solve a one off problem. We weren't able to solve it using the Zonos software (shipping warranty parts) but she stuck with me and met with me multiple times to exhaust all possibilities and offered a solution outside the Zonos platform. GREAT customer service that is hard to find now a-days, specifically with apps/software in my experience!
Zonos loves providing clarity for your international customers. We are glad that you are enjoying our product but also getting to know our great team members! We are excited to be working with Hala Gear and to see your success with international shipping.
This app has been a great help to us with international shipping. They take on all the hassle of handling customs duties and taxes and the set-up and customer service teams have been incredibly helpful with any questions we've had along the way.
Thank you for your review! We love hearing that international shipping is easier through Zonos and enjoy adding transparency for your customers. We are excited to be working with Orchard Corset and look forward to continuing our relationship.
This app has really helped cut down on our order cancellations as clients can clearly see what customs fees/taxes will be required of them. The team was helpful with installation and anytime I've had issues, the Customer Care team is quick to help (shoutout to Lennon for solving our recent issues so quickly)!
Zonos is excited to be contributing to your international success by adding transparency. We have the best customer service team, including Lennon, and are always willing to help.
We are a small business, and we were hoping to find a way to ship internationally without massively complicating our fulfillment operations. Zonos is a perfect solution, and we could not be happier with the service they provide. They make the process of shipping internationally super smooth for us and our customers, and their support staff is very responsive and helpful. Highly recommend!
Thank you for your review! Our customer support team works to ensure that every person has a great experience. We appreciate you coming to Zonos for your cross border needs and look forward to continuing to make international shipping simple.
Jessica was nothing short of spectacular in helping me with any questions I had. Our call was simple and smooth and our situation was handled immediately. Thanks so much!
Thank you for your feedback. Jessica is amazing and along with the rest of Zonos, are happy to make your experience smooth. We look forward to continuing to work with you.
Shawn was extremely helpful! he was very thorough with his explanations and made the process seamless. His personality was on point and was quick with response via email as well. highly recommend!
We are excited to be partnering with John Masters Organics. Zonos is consistently working to make their processes smooth for our customers. We look forward to seeing you grow internationally.
Worked with Barrett and team to help integrate this Zonos feature into our store WelForeHealth.com. Key is that this is new for us and we are severely understaffed. Expect complete patience and hand-holding throughout the process. Extreme flexibility and thoroughness. Exactly what we needed for our situation and circumstances. Shared pros and cons of different choices ahead of us, the short and/or long term implications of the decisions we needed to make, understanding our tradeoffs. Highly recommended as a partner for collaboration with international business development!
Thank you for your review. We are glad to make international shipping easier and more transparent for your customers and alleviate the burden of being understaffed.
Jennifer and Shawn were so help from from start to finish. I highly recommend Zonos for anyone who is looking for similar services that they provide!
Thank you for your review! We are excited to be cross-border partners with you and look forward to seeing your success.