Zonos Duty and Tax , 126 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
July 9, 2022

I wanted to create as frictionless an experience for international customers as possible with prepaid DDP shipping so they complete purchases with confidence and convenience and minimizing delays in delivery. Zonos helps us accomplish this. Shawn Roah was very professional, knowledgeable and supportive in making the integration process as easeful as possible. He was also super nice and a joy to work with.

KA! Empathogenics
United States
Time spent using app: 7 months
Zonos replied July 14, 2022

Thank you for your review! Our customer support team works to ensure that every person has a great experience. We appreciate you coming to Zonos for your cross border needs and look forward to assisting you as we continue to make sure the customer can have confidence in your store.

July 3, 2022

This app has been amazing in helping us fulfil our global orders. The team are great- Waseem from Zonos has been patient, helpful and provided excellent support. Thank you!

SIR.
Australia
Time spent using app: About 2 years
Zonos replied July 14, 2022

Thank you for the review. We have a great team and enjoy helping you. We are excited to help you continue to grow and fulfill international orders/

June 30, 2022

A great way to manage complexities of international taxes and duties. We are now able to provide customers with more awareness of their local taxes, improving the delivery process. Laura from Zonos has provided an excellent support and service, thank you!

BĀMBA SWIM International
Singapore
Time spent using app: 8 months
Zonos replied July 14, 2022

Thank you for your review. Zonos is excited to be partnering with BAMBA SWIM International and are excited to see your international shipping success. Transparency for your customer is important to us and are excited to continue to help them.

June 30, 2022

The team (Shaun and Adam) at Zono's have been great with getting the app live and answering any queries we had. I highly recommend the app if you wish to offer landed shipping or show rates.

Molly Goddard
United Kingdom
Time spent using app: 2 months
Zonos replied July 14, 2022

Thank you for your review, Molly! We are happy to add to the transparency of international shipping and look forward to continuing with you as a cross-border partner.

June 28, 2022

Barrett Curry and team were so incredibly helpful in getting our store configured quickly and accurately. A dream to work with!

Red Hot Chili Peppers
United States
Time spent using app: 7 days
Zonos replied July 14, 2022

Thank you for the review! We are glad you enjoyed your onboarding experience are excited to continue to work with you as your cross-border shipping partner.

June 24, 2022

I wish once an order is created that it shows " shipped" immediately instead of saying " Succeeded " which requires us to constantly click on the same order until it updates. Overall the app is easy to understand and I had a great specialist throughout this experience. Thank you Shawn for all of your help.

SaltXo
United States
Time spent using app: 7 months
Zonos replied July 14, 2022

Thank you for your review and feedback. I have reached out to our developers to inquire on how we can have shipped show quicker. Feedback is the key to us making your cross-border shipping easy. We are glad you are enjoying the app.

June 15, 2022

We just implemented Zonos and the implementation process was easy and quick. Zonos has an amazing team.

Nu Sensuelle
United States
Time spent using app: 13 days
Zonos replied June 16, 2022

We are excited to be working with Nu Sensuelle! Zonos is excited to be your cross-border shipping partner and can't wait to see you succeed internationally.

June 14, 2022

Got this app for international orders, also got the updated verson for UK because doing a VAT on our own was so confusing. Zonos team was super helpfuls, app works great!

Ryoko Rain
United States
Time spent using app: 2 months
Zonos replied June 16, 2022

Thank you for your feedback! We are glad to be able to help with your cross-border shipping and UK Vat.

June 13, 2022

The ability to display accurate landed costs to our international customers is of great importance to our business, and we are now able to do this with confidence. Great service from the team at Zonos. Thanks to Barrett, Trevor and Junior who were all incredibly professional and knowledgeable and who made the implementation process simple. Thanks to the team for always making themselves available and for their expert advice and assistance.

THE-CØDED
United Kingdom
Time spent using app: About 1 month
Zonos replied June 13, 2022

Thank you for your review! We are excited to be working with The Coded as cross-border partners and can't wait to see your international success.

June 9, 2022

Great team at Zonos - Laura has been very helpful and responsive during the integration process. Zonos has also helped with international conversions - although only running for a short period of time, we have seen international sales increase.

Scrub Lab - Premium Medical Apparel
Australia
Time spent using app: Almost 2 years
Zonos replied June 13, 2022

Thank you for your review. We are glad that you have already seen success with Zonos as your cross-border partner.