Get rid of duty & tax issues
No more headaches with manual quotes, surprised customers, and refused packages.
Gain intl customer trust
Eliminate customer fears of importing and be transparent with international customers.
Control your supply chain
Works with UPS, FedEx, DHL, and more. Completely customizable shipping including flat rate, free, zones, tiers, and rule-based quotes.
About Zonos Duty and Tax
Zonos Duty and Tax
Calculate and collect the total landed cost for international orders. HS codes are not required to get started.
- Landed cost - duty, tax, VAT, brokerage, disbursement, bond, ancillary, and more
- Welcome mat - Say "Hello" to international visitors in their language and keep them on your website
- DDP - Allow customers to prepay duty and tax to reduce refused packages and achieve faster customs clearance
- Shipping rate calculations - Keep your carrier(s)
Zonos Duty and Tax uses the Shopify CarrierService API (also known as Carrier Calculated Shipping (CCS)). This must be enabled for the app to return landed cost quotes.
You must be on an Advanced Shopify or Shopify Plus plan to access CCS. If you don't have one of these plans, there are a few other options below.
- Add CCS to any Shopify plan for a $20 monthly fee.
- Switch your billing cycle to an annual cycle.
- Create a development store.
- Upgrade your plan to Advanced Shopify or higher.
- How do I ship a package that includes duty/tax?
- Does Shopify Shipping work with Zonos?
- Do I need weights and dims for my products?
For answers, click FAQ under Support.
Landed cost calculations
Getting a total landed cost may feel overwhelming, but not with Zonos. It's important to know landed cost is not just about duties and taxes. Our total landed cost calculations include duty, taxes plus any other charges that might be incurred, depending on the shipping carrier and service level. Our software automates landed cost calculations quickly and accurately.
Includes Zonos Hello
Hello welcomes cross-border shoppers to your website in their language telling them you are international friendly. *Optional - Estimate duty & tax as items are added to the cart.
Shipping rate calculations
Zonos supports shipping rate calculations for various express carriers, postal carriers, and others. We also give you the ability to offer customized service levels, transit times, and more.
Using multiple carriers, 3PLs, or need custom rates? Get complete control over what rates you use and when they show up. Want to upload your own custom rates? Done! You can also show flat rates displayed by country, weight, or price.
Carrier API integrations
Directly integrate with your shipping account(s) to pull your negotiated rates. We support API integrations with UPS, FedEx, DHL, USPS, and more.
Zonos is a SaaS company dedicated to decoding international commerce. As the leading cross-border technology solution on the market, we partner with thousands of online retailers throughout the world to enhance the customer experience for international customers.
**UPS Shippers: Zonos is a UPS Ready | UPS CTP provider. Ask your UPS rep for details.
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
1.9% transaction fee (international orders only). Need Zonos to help? We offer implementation services starting at $150.
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
After posting this review , i was contacted directly by a customer support team member who has been working with me one on one to solve the issues we are incurring with inaccurate estimates which Zonos was providing our customers. Due to the major limitations with Shopify's shipping attributes and what they give developers access to in their API , Zonos is pretty handcuffed into how it has to actually do its job. They are using many workarounds in their software to fix issues that could EASILY be solved by Shopify directly. I complained about the cost of Zonos, but now I have a better understanding why its so expensive. Their support team and how much effort they actually have to put into helping customers to receive accurate estimates must be very costly. You are not just paying for the app, you are paying for their guidance in getting it to work properly. I still don't know that their workarounds and solutions are successful yet so im bumping my review one star for the level of attention we are getting. Zonos is the only app on the marketplace that does exactly what I need , so Im thankful there team is so helpful.
The back end of the app, and integrating into my store worked well. However the cost estimates have been wildly inaccurate with no rhyme or reasoning that I can deduce after analyzing a handful of transactions. I am also not too keen on the aggressive pricing and lack of response from customer service when we requested help (still waiting for a reply 4 days later). At $10/mo plus taking a cut of my GROSS revenue is pretty insane for an app. I will hope to integrate some other more cost efficient solution in the near future so I can breakaway from this service.
took me a few months to make my decision on getting this app.. But now that it's integrated makes shipping worldwide so much easier... It's linked up to my UPS account and DHL and don't have to worry about customers not paying duties and fees and loosing sales.. everything is paid of front.. I strongly recommend this app for anybody that has to ship worldwide.. dont have to worry about headaches and NOT only that!! i know us hustlers don't have time... well this just added some more time for me to growl my company..
Arms Of Eve
We were looking for an app that helps to identify international duties as our global customers were getting a shock once our products hit our customer's shores and there were unforeseen duties payable. With Zonos, our customers now know in advance and the best part is that they can pay for these at checkout for a seamless customer experience. Zonos and the team were amazing to answer questions and help get us set-up. Fantastic app, fantastic experience.