Zonos Duty and Tax

Name: Zonos Duty and Tax
Brand: Zonos
Rating: 4.9 (160 reviews)

From $2,500/year. 14-day free trial.

Rating (4.9)

Reviews

160

Developer

Zonos

Harmonize your catalog for cross-border compliance

Highlights

Built for your business

Use directly in Shopify admin

About this app

Launched

November 14, 2017

Languages

English

Collect duty & tax at checkout w/ guaranteed landed cost calculations, incl IOSS & UK VAT remittance

Grow your business globally while avoiding abandoned carts and rejected packages. Offer international shoppers a better experience by letting them pay duties, taxes, and fees up front, giving them cost transparency and faster customs clearance. Zonos makes cross-border selling easy with automated cross-border tax compliance, including guaranteed landed cost calculations, duty/tax collection, VAT threshold monitoring, in-country tax registration/remittance (UK VAT, IOSS, etc), and reconciliation.

Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills
Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID
Connect your own carrier accounts for complete control of your shipping rates
Carrier import fee discounts — Up to 50% off advancement fees (UPS, DHL, FedEx)
Easily create compliant cross-border labels with pre-filled customs paperwork

Pricing

14-day free trial

External charges may be billed by Zonos separately from your Shopify invoice. Learn more

Standard

$2,500/year

Additional $2 per order + 10% of the duties, taxes, and fees. Can be paid for by the customer. CCS required.

Unlimited landed cost quotes & collection
Threshold monitoring
VAT remittance
Connect carriers
Compliant shipping labels
10K classifications

Premium

$4,000/year

Additional $2 per order + 10% of the duties, taxes, and fees. Can be paid for by the customer. CCS required.

Standard features, plus:
3 custom-engineered rules
Box packer calculations
Priority onboarding and support

Standard

$2,500/year

Additional $2 per order + 10% of the duties, taxes, and fees. Can be paid for by the customer. CCS required.

Unlimited landed cost quotes & collection
Threshold monitoring
VAT remittance
Connect carriers
Compliant shipping labels
10K classifications

Premium

$4,000/year

Additional $2 per order + 10% of the duties, taxes, and fees. Can be paid for by the customer. CCS required.

Standard features, plus:
3 custom-engineered rules
Box packer calculations
Priority onboarding and support

All charges are billed in USD. See all pricing options

160 reviews

Overall rating

4.9

Counts per rating level

89% of ratings are 5 stars
143
4% of ratings are 4 stars
7
1% of ratings are 3 stars
1
2% of ratings are 2 stars
3
4% of ratings are 1 stars
6

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its user-friendly approach to international shipping, simplifying duty/tax calculations and providing transparency. Many appreciate the easy setup and dedicated customer service. The app has been praised for aiding in international business expansion and improving the customer journey by presenting customs information upfront. It also assists in creating shipping labels and documents, saving merchants time. It's seen as a transformative tool in international shipping, offering full control over costs.

April 9, 2024

I'm relatively new to using Shopify, but have many years of working in larger companies with fully functioning ERP systems along with import and export compliance procedures. So at my new place where I'm working, we were experiencing some issues with our export orders and people were abandoning their carts because of how long it took us to get back to them on freight & duty. That's when I learned about Zonos. I spoke with a few colleagues and they spoke highly of Zonos and recommended it as a great app to add to Shopify.
Zonos's implimentation team was very knowledgeable and helpful. Fortunately we keep our tariff information up to date in Shopify, so the integration went very smoothly. Since implimenting Zonos, we're definitely seeing a nice increase in our international orders. We haven't had any major issues and customers are getting materials much more reliably than before. The couple of minor issues we had, Zonos's support team was fantastic at getting back to us quickly with insighful solutions that were pretty easily adopted.
I would definitely suggest Zonos to other Shopify users looking for an easy to use app to help facilitate international sales of their products.

GoSun

United States

About 2 months using the app

January 18, 2024

I have tried so many different Shopify apps/software to provide a nice experience for international customers. There has always been something not quite how I would like it. Zonos checks all of my boxes so far and I am so happy to finally have a better experience for international customers! Zonos also connected me with Matthew (Thank you, you are awesome?!) and he helped me set everything up so that it will work correctly. THANK YOU!

Bellis Botanicals

United States

5 months using the app

March 5, 2024

Great hands on service getting the app set up. So far this app has provided a clear option for international customers on shipping, taxes, and duties. Most customers aren't familiar with their country's import taxes, and asking them to pay upon delivery to receive the item created tons of customer service requests and abandoned shipments. Zonos helps solve that problem and provides a clear solution.

Monmon Cats

United States

26 days using the app

All reviews