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This app lets our customers expect how much they should pay in advance, so we are now not getting any blame from them after we use this app! Shipping got a lot easier than before! I definitely recommend this app :)
This app was a life saver for my business. I have had the pleasure to work with Adrianne and she is amazing! Not only are they always monitoring your store to be sure there are no errors on their ends or happening within your store, they will customize your needs for your duties calculator. This is the first time in 3 years I can actually feel confident and at peace that I won't be running into any issues as I was having with another company.
This has been a night and day experience and an amazing experience at that!
I recommend this app to anyone that is importing and exporting it pre-charges your customers at checkout for a smooth experience!!
I will be continuing with the DHL app forever!
Works great vs competitors
This route makes more sense for me than the alternatives and the staff was extremely helpful in getting set up. It improves customer experience by reducing wait times and coordination between shipping carriers and customers when dealing with customs due
Adrianne is the best! She has a positive attitude and is always willing to help.
This app has helped take the guess work out of the tax and duty calculations when shipping to Europe. With prepaid taxes and duties customers will not be hit by surprise charges at delivery.
App works great without any issue so far. DHL team also was extremely helpful in set up process and is very accessible when we have questions or concerns with app.
Setup was easier than we anticipated and has made our lives much easier when getting packages to our international customers!
The DHL Duty and Tax Calculator is an amazing, easy to use app. The way the app is setup with the Shopify environment makes it extremely easy to add and remove countries as needed and make sure the appropriate Taxes and Duties are applied to each order on checkout. The development team are very responsive and helpful as well and have always gone out of their way to help get things set up and adjusted as needed. If you need an app to help take care of taxes and duties, look no further than this app.