Sunny Side Up Enterprises, LLC, dba Cat's Cuts
I installed this app to address some shortcomings in native Shopify. As a new shop owner, I hestitated to add anything that was going to cost $ when I'm only just getting online. But I have to say the improvement to my shop is significant. There were a few hiccups, so I'll start with the CONS first.
--I had a bit of a difficult time getting started. While there is documentation, the screen shots did not give examples of how to complete. I'm a visual learner, so this was a bit frustrating at first (although once Roman sent some examples, I caught on pretty quickly).
--When I had a problem, it seemed difficult to communicate the problem so that it was understood by Roman (apparently a one-man shop?) However, see the follow-up to this issue in PROS below.
--I had to upgrade to the PREMIUM version so that my cart didn't look messy. I hated to even PAY for an app, much less UPGRADE right away. However, at the end of the day, I think (hope) the extra $/month will be more than paid for when customers find it easy to add additional related items to their cart.
--In spite of the CONS, I did give this app 5 stars. If this is a one-man shop, at least Roman DOES get back to me. And if there do seem to be problems communicating effectiely, Roman keeps at it. Every problem I've had has been addressed to my satisfaction.
--The app itself seems quite elegant, and supremely configurable. Definitely the cleanest and most complete Shopify app I've used.
The app is very detailed, flexible and easy to use. We are using the premium version to meet our complex pricing needs. We had a speed issue and Roman immediately responded and solved it. 100% Recommended!
DPO is flexible and easy to configure. Roman was very helpful answering our questions and always responded quickly.
De La Espada
The app comes with a well written documentation and if you run into any issues Roman will be a quick at hand to help once a support ticket is raised. Highly recommended!!
I tried a bunch of product options apps before I landed on this one. SO MANY OPTIONS. This is an app we can really grow with. And the customer service support is great too.
The Olive Oil Source Wholesale Store
Hard Edge Design
I really cannot recommend this app enough. The functions of the app are already great, but the support is above and beyond. I've had several specific requests that are a little outside of the ordinary, and Roman has gone out of their way to help me implement it. I truly could not run the kind of website I do without this app.
This app is absolutely fantastic and totally customisable, by far the best of all the custom product apps I have tried so far on Shopify. The customer support offered by Roman is second to none, he replies quickly and solves any issues I've had in no time at all.
Moores Appliances Ltd
An amazing App - a real game changer for my business. The support I have received from Roman as we work through the options setup has been first class. Thank you.
SOKneady Bread Co.
Roman literally spent hours with us getting the settings on our store JUST RIGHT. We applaud his patience and his assistance. Great customer service and great job on this app!!! Highly recommended!