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Excellent customer service. Always super quick response and fix to any of my problems. Really Really satisfied !
We have been using this app for about 2 months and we love it. Their customer support is amazing. It has enabled us to create customization options for our website. After researching many other "Product Options" apps, we found this Dynamic Product Options gave us the best possible variations to offer options to our customers for our customized products. Highly recommend this app.
amazing support, amazing product - very helpful and does what it says on the tin - the app developer is amazing also.
So far the best app for customization and choices with awesome support. With the help of the support team I was able to realize all my needs to provide an awesome customer experience.
This app is really powerful. It has so many features on the standard plan that we are able to do everything we need to. Shopify's variants just cannot compare to Dynamic Product Options. And the support team at ITORIS is always really helpful and responsive. They have a great ticketing system built into the app that's easy to use.
This app makes things easy while still providing developer flexibility. On top of that, the support response has been terrific, always quick to respond and going the extra mile to make sure I'm satisfied with using the app. Definitely Recommend!
The app allowed me to do exactly what I intended : a fully customized product using different types of selectors and it is very easy to install. Special thanks to the support team (Roman) who was super responsive and helpful.
The best kept secret on the Shopify App Store. The most powerful and flexible plugin I’ve ever had the pleasure of using in the 13-14 years I’ve been managing e-commence stores (Zen Cart through Magento and most recently Shopify for the last 4 years). There are very few things this app won’t do, and on the rare occasion I’ve encountered such a situation, DPO’s product support have come up with viable alternative approaches that achieve the same results. If you’re reading this then you probably already know there are many product customisation apps out there such as Product Options by Bold (which we use on another store). I’ve tried a lot of them but upon lifting the hood I’ve usually uncovered a variety of frustrating limitations (whether it’s a restrictive layout with no ability to fully customise css/html, or the inability to configure the products exactly as I wanted). By comparison I’ve achieved absolutely everything on my wish list with Dynamic Product Options, without any compromises. We’ve honestly thrown a huge amount at the app and asked a lot of questions of DPO’s support team. Each time they’ve come back with a solution (put this javascript here, add this css there, try this instead of that). Had this been any other app I’ve used, the answer would have been “not possible, sorry, k’bye.” So what’s the catch? Well, this app is certainly more geared towards an intermediate (myself) and advanced user base. If you’re a beginner then I might suggest you start with something more basic. The app itself takes a bit of getting used to but if you persist I promise you’ll be richly rewarded. And to really exploit its most advanced functionality I think a basic level of programming knowledge is helpful (but not essential by any means — DPO support have in many cases provided us with the code we need after explaining what we’re trying to achieve). I’m not a coder but I understand the principals and with the help of a friend (also not a coder!) plus DPO’s support team we’ve managed over the last few months to develop a set of deeply customisable products that blows away anything our competition has to offer. The flexibility of the solution we’ve built is going to leave them scratching their heads as to how we’ve achieved it without breaking the bank. We’ve previously spent thousands upon thousands of dollars on development fees trying to achieve similar levels of functionality with custom code in Magento. And what did we end up with? An inflexible solution that required us to pay even more money to even more developers should we ever want to add new features or functionality. I shudder to think how much money we wasted. I really didn’t want to write this review because… well… I’d prefer to keep DPO a secret. But honestly, ITORIS deserves an award for this app.
I have been using the app for a year now. Hands down the best product customization app from the ones I tested so far. Nicely integrates into your theme, set up takes a 2 min, customizations and flows are endless, integration into the cart is seamless and professional. It does not look like a clunky "add-on" like on some other apps out there which still get 4.9 ratings I don't know why. You can offer additional variants to Shopify variants. Price add-on, conditions, swatches, even just a simple text comment etc... all works great with no layout issues! Support is the best and Roman always finds a way to get things to work like a breeze! Way to go!
The app is excellent and the technical support is incredibly competent and fast. The range of options that this app offers is immense.
Highly recommended.