Reviews (372)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization options, ideal for businesses with customizable products. It supports conditional logic, price adjustments, and integrates well with Shopify themes without slowing down the site. The support team is responsive, offering timely custom solutions. Additional features like SKU tracking and color swatches enhance inventory management and product page appeal. Merchants also value the real-time price updates for reducing cart abandonment and boosting sales.

September 19, 2023

Dynamic Product Options is AMAZING! Our products are pretty complicated, with a lot of customization options AND tier pricing. We have tried so. many. different apps and either nothing else would do everything we needed, or it was overly complicated, ugly, and impossible to update. Dynamic Product Options, on the other hand, is highly customizable yet still easy to use and we can update pricing/options easily. Customer Service (Roman) is beyond incredible – I cannot say enough good things about him! He responds incredibly quickly, is friendly, and has great suggestions for us too. We actually have two websites and plan to migrate the other to Dynamic Product Options ASAP.

Seriously, don't even bother with other apps. This is the one!

Smiling Tree Gifts
United States
8 months using the app
May 4, 2020

So happy I found this app. Had tried about 5 or 6 and was starting to lose hope. Works great and the support is the best I have come across. I now use it across multiple stores. Initially, maybe not the easiest to use interface but once you get used to it and learn the functionality it's fine.

Material Goods Co.
United Kingdom
8 months using the app
August 3, 2022

Great app for options. Moreover great customer service , always ready to help to make the business successful. Sometimes with a lot of options, the speed lags, but they do suggest options on how we can speed up.

ZIPCushions
United States
8 months using the app
July 10, 2019

Without the software of Itoris and their excellent support my store would not be functional and I would be forced to hire external developers. The cost/benefit factor is incredible. Since I'm not a developer, the interface looked a bit old-fashioned at first, but it's the only application that actually works as described and with their support even beyond that. I am a very happy customer and can highly recommend Itoris.

About Stein GmbH
Germany
8 months using the app
July 21, 2020

I’ve been looking for a while before I could open my store for an app to deal with the flooring calculations. I gave this a go after trying the rest and got to say I’m more than happy with the results. Amazing support and even better results very happy !!!

Rickwood Flooring Furniture Blinds
United Kingdom
7 months using the app
December 31, 2020

I have tried almost 10 product options Apps, and DPO is the most powerful one. What's more, the support team is so patient and professional. It is their assistance that makes our job easier. Thanks.

Victorround
China
7 months using the app
December 14, 2020

Powerful app with great support. Ideal for my complicated and fully customizable product. Highly recommend.

Mechcables
United States
7 months using the app
December 30, 2019

This app deserves ALL THE STARS. I have been trying to add this functionality to my site for years. This app gives me the opportunity to add many customizable product options to my site!

Also -- Roman and the team are extremely helpful when I have questions or need support.

WE THE BIRDS macarons
United States
7 months using the app
February 10, 2021

This application is very useful and the support team is fast responding. usually less than 24 hours and even then due to the time difference between countries so that's normal. price is also appropriate, good job.

S-print Indonesia
Indonesia
7 months using the app
June 23, 2023

Exceptional customer service. Great app. It helps us give the customer the ability to build their order by selecting various boxes and dropdowns etc.
Roman's tech support has been unbeatable. Very promptly helped us code a custom solution so that the customer can enter their zipcode (postcode) and then various parts of the form become visible. This has allowed us to give customers all over Australia the ability to see the options available to them for onsite installation of our product.
Ember Wood-fired Hot Tubs.

Ember Hot Tubs
Australia
7 months using the app