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Saw my own ad today on a webpage after using this for more than a year. My ad had a broken header so it wasn't showing my logo, it was showing old product images from longer than 8 months ago which were removed from the shop way back then when the new ones were put in. They had no idea something was wrong. I'm guessing all their customers are probably affected. I've spent around $1,966 on advertising through them which I reckon I just wasted. They offered me a $25 credit as the remedy for 8 months of showing old product images that weren't converting instead of the new ones I'd evolved massively. Are you joking? Shopify what the hell I expect a certain standard in here.
Thank you for your review and being our customer for such a long time.
We would like to assure you that we continuously update product information, which is shown on the ads, but product pictures are updated not more often than once a month. Such configurations are set on purpose in order not to overload customers' servers.
It is necessary to mention that you periodically suspend your campaign and then restart it in a while. In fact, you were running your retargeting at the beginning of the year and then made a pause. After that, your campaign was restarted in June. Therefore, your pictures have not been updated yet as your campaign was activated after our latest update of the pictures.
Based on the above-mentioned information, we confirm that your campaign was running with the part of outdated pictures for just one month. We understand that this could influence the conversions but according to your statistics the number of clicks was not lower than usual.
For now, all your pictures are updated. It was made as soon as we received your request. We truly regret that you were not satisfied with our services during last month, but we hope that you will accept our bonus offer and keep cooperating with us.
This app is working well for our store! We have had it for about 4 months now and seeing a good ROI.
I love the app, it is quite inexpensive and delivers on its promises, can't wait for them to bring out an AI marketing app, will be the first to use it.
Its been 2 months I am using this app and I must say its really awesome to get traffic from the retargeting ad. The app is simple and any newbie can just create the styling of the ad easily.
The best part is it is free and I got 2 sales worth $51. I havent started their paid plan as of now but I am planning to do so as the retargeting happens on google support websites.
I have already started recommending this app to my fellow group members. I wish this app was on wix too as I have 1 website on it.
Thanks Team Rontar
I like that it is easy-to-use. Being a new start up company. Im very limited on funds and love that im not beong charged crazy amounts. Once i have money coming in i will be able to do much more
It works really well. At the moment, I'm not using the paid option (for budgeting purposes), but I will in the future.
Installed this app in my store https://urbanchicclothing.com/. It works as advertised and would recommend it to others. Thank you very much for your excellent service
One of the few apps which really provide benefits on a free plan. Will move to their paid plan as soon I have more traffic. I strongly recommend it!
So far so good! My traffic has increased a little bit after installing it. I didn't have any trouble to use it. Great.
I've only been using this app for about 3 weeks and I've seen increased traffic. Still no sales yet, but definitely increased traffic. I'm still learning about this whole re-targeting stuff but it's better than what I was previously doing, which was nothing.