Rontar Ad Exchange: Free Ads , 275 Rezensionen

Hi, thanks for your review and for using our app.

The information about how we bill customers can be found on the Billing page and it is prominently displayed so that anybody can see it. Since Rontar is an advertising company, we charge $25.00 initially and then automatically every time the advertising balance gets low. This is in accordance with your daily budget settings and to cover the amount required in the upcoming week. This is how many advertising companies work.

In your particular case, you were charged $25 initially. On the first day of your ad campaign, because you had no maximum daily budget set, you exhausted your balance. As a result, the system charged you again, and once again a day later to cover the expenses for the upcoming period.

Please note, there are options for you to limit your campaign, including setting the maximum daily budget and cost per click.

Hope this helps.

Hi,

Thanks for the review and your question. The Free Forever plan is currently discontinued. Although it was completely free, stores would get only 3,000 ad impressions under the plan, which didn’t turn out to be nearly enough to drive any meaningful results for those stores.

So we’ve decided to introduce the Starter plan, which is 10X more effective than the Free Forever plan used to be. Also, the Starter plan costs just $60, which makes it affordable for virtually everyone.

I hope this helps.

P.S.: The last time we reached out to anyone with the Free Forever offer was September 23.

Hi there,

I’m very sorry you haven't seen results from using our app. But I would like to give a detailed answer to your review:

1. We bill per click/impression, not per sale. This is clearly stated here: https://help.rontar.com/hc/en-us/articles/360002831574-How-does-Rontar-charge-my-account-

2. We did bill you $100 initially, but you spent only $55.81 of it. The rest was refunded to you upon your request.

3. You spent just $55.81 on retargeting, which may not always be enough to see sales. Sometimes you may spend $50 and see no sales, then you see 2 or 3 sales with the next $50 spent on ads. This is how it usually works.

If you ever decide to give our app a try again, we have a free plan now that you can use.

Hi,

I’m sorry you didn’t get the results you expected from using our app. I took a look at your campaign and see that you did receive about 2,000 ad impressions but no clicks. While it’s unusual to see such a low CTR, it’s too early to tell whether the campaign is effective or not due to the very low overall number of impressions.

Sometimes you get 2,000 impressions and no clicks/sales, then you see 5-10 clicks and a few sales with the next 2,000 ad impressions. This is how it usually works. We have a customer that had a similar situation to yours. They had almost 4,000 ad impressions and just 2 clicks (which is low), but the situation changed completely with bigger numbers: https://blog.rontar.com/upgrading-from-the-free-forever-to-starter-plan

Another reason could be the quality of inbound traffic. If the quality is low then retargeting will drive poor results as well. We don’t have access to this data so I can’t comment with 100% certainty on this.

Hope this helps.

Hi,

Thanks for your review and for using our app.

Unfortunately, the Free Forever plan turned out to be ineffective for most of our customers. Although it was completely free, stores would get only 3,000 ad impressions under the plan, which is not nearly enough to see any meaningful results in terms of clicks/conversions.

So we’ve decided to introduce the Starter plan, which is 10X more effective than the Free Forever plan used to be. Also, the Starter plan costs just $60, which makes it affordable for virtually everyone.

I hope this helps.