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We added this app 2 or 3 years ago, essentially to compare it against Adroll. Then we essentially ignored it since it didn't seem to do anything meaningful but then..... Going through some analytic data points, we noticed some "instability issues" that confused us, since it suggested that there was "ad space" on our website. Turned out that on the very bottom of each page, the app had placed a banner and was running ads from other retailers and brands, suggesting that "you might also like". So FYI, you might find ads on your website that literally pulls people away....
Hello, thanks for your feedback.
Recently, we have implemented changes to our Free plan. Now to promote their ads in other stores for free, users need to publish other stores' ads on their websites in return. This is how our Free plan works.
Over the last month, we have sent 3 email notifications to all free plan users, the last was sent on Thursday. Probably you have missed it.
The ads are posted at the very bottom of product pages and do not harm reputation and pull away people that are really interested in your products.
Also, if you want to turn this off, you can do this on the Publisher page. In this case, it's natural, that your products will not be advertised as well.
Please, if you need any assistance, reach out to our support. We're always ready to help.
Apologies for the inconvenience.
This is a wonderful app, and I'm on the free plan, I witness my ads on sites that I never have seen before and That made me such a proud person to see my ads all over the place.
The app posted ads all over the website without notifying! When I wanted to turn these off, the app said that I need to switch to paid plan to turn these ads off.. Hurted my conversion and reputation, be careful with this app!
Hello, thanks for your feedback.
Recently, we have implemented changes to our Free plan. Now to promote their ads in other stores for free, users need to publish other stores' ads on their websites in return. This is how our Free plan works.
Over the last month, we have sent 3 email notifications to all free plan users, the last was sent on Thursday. Probably you have missed it.
The ads are posted at the very bottom of product pages and do not harm reputation.
Also, if you want to turn this off, you can do this on the Publisher page. In this case, it's natural, that your products will not be advertised as well.
Please, if you need any assistance, reach out to our support. We're always ready to help.
2024 Edit : I would not recommend this app to anyone. Rontar used to be really good with their google retargeting, it looks like now they have removed that option.
Good app for google retargeting, Ive been using this for 2 years with no issue, recently Rontar has double and tripled charge me.... twice.... My limit is $70 recharge when im low, the first time they charged me double $140, I contacted them and they said it was an error and issued a refund. This time I was triple charge $210. This point I may completely stop using rontar and since they always overcharge my account for no reason, the only explanation i got they said it was an error..... I have overall spent $3000 on their service and this is unacceptable.
Hi,
Thanks for your review and for being a customer of ours for such a long time.
Our technical team has taken a deeper look into the issue and found the problem. When it’s time to top up an account, we notify our billing gateway to charge your payment method on file. Normally the entire process is instant, however, it may take the payment gateway a few hours to charge the payment method in extremely rare cases. As a result, this caused our billing system to send more than one billing request to the payment gateway.
The issue has been fixed now. We’ve implemented a check on our side to ensure this never happens again.
Your account manager has also been notified of the issue and will be in touch with you shortly.
A very useful app ! Definitely a must-have for every e-commerce portal. If you want some help in reaching out to prospective customers, this app can definitely help :)
I've been using this app for quite a while now and I'm very happy with the results. It's very easy to set up and use. And I also saw a quick start to the campaign. My sales went up, reports are rapid and clear. I can definitely recommend this app to others.
One of the few apps which really provide benefits on a free plan. Will move to their paid plan as soon I have more traffic. I strongly recommend it!
Nataly was wonderful in helping us set it up and it appears to be working... analytics is showing some traffic coming from it, although I can't tell if there have been any sales from that traffic. So far no issues and we'll see what happens over the next few months!
It is very easy to set up, great customer service. I am waiting for the number to grow up. Thank you for the forever free plan.
Look promising so far. no sales yet but received some traffic. hope that in the future these customer will convert.