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Immediately deleted app because the items they chose to show in the ad were not even in the top selling products on my site and there is no way to choose what items are shown. Customer service is no great and communication is lacking.
Hi,
Thanks for using our retargeting app.
Here are a few comments regarding how we work and your support inquiry:
1. Since Rontar is a retargeting company, we show your past visitors only the products they were previously interested in. That way, we make sure you have a high ROI, and your ad cost is kept to a minimum. That is how retargeting works in general, not just with us.
2. As our support agent pointed out, the ad in your account is just a preview. Your actual past visitors will see the exact products they were interested in.
3. It's not possible to advertise with us if you have adult-related content on your website. The partners we work with have strict policies in that regard.
Hope this helps.
was emailed there's a "free forever" by Alex Velikiy (Growth Specialist) which turned turned out to be limited to a couple days, as it was no longer offered 4 days later once I had the opportunity to install/try the app. How is a Free Forever plan limited time only?
Hi,
Thanks for the review and your question. The Free Forever plan is currently discontinued. Although it was completely free, stores would get only 3,000 ad impressions under the plan, which didn’t turn out to be nearly enough to drive any meaningful results for those stores.
So we’ve decided to introduce the Starter plan, which is 10X more effective than the Free Forever plan used to be. Also, the Starter plan costs just $60, which makes it affordable for virtually everyone.
I hope this helps.
P.S.: The last time we reached out to anyone with the Free Forever offer was September 23.
I hope to see results from this app. Will Surely use the premium subscription if it works out and refer others
Great app. I think it will improve my sales.
Still experimenting with the app, so far all looks great. Connecting to social media was flawless and for that reason alone i recomend this app
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This app is excellent. Even if you don't have any money to run ads on social media, you can use this app to get some sales. From my side, it's a 5/5. I haven't gotten any sales, but let's see if I get some.
Great ad if you need extra exposure
Good one
I got my first sale with this app, the more you use and other people use it the more sales you get so it’s basically a money glitch definitely recommend keep using it so that you get more sales
Free Ads? Say Less
I was looking for a Shopify app with free ads so I can sell the TikTok Slushy Cup, and it was very easy, I never had technical difficulties and it was Free? I haven’t got any sales but I just started this store and to anyone who wants a 50%OFF Slushy Cup, I got you just go to myslushie.com and enter the code “SLUSHY” when you click checkout
the app doesn't work at all
Hello,
Thank you for your review. We have checked your account and found out that you didn't create any ads. For the app to start showing your ad, you need to create it first.
In addition to this response, we will send you an email to suggest our help. We hope you will change your review after setting up your ads :)
We added this app 2 or 3 years ago, essentially to compare it against Adroll. Then we essentially ignored it since it didn't seem to do anything meaningful but then..... Going through some analytic data points, we noticed some "instability issues" that confused us, since it suggested that there was "ad space" on our website. Turned out that on the very bottom of each page, the app had placed a banner and was running ads from other retailers and brands, suggesting that "you might also like". So FYI, you might find ads on your website that literally pulls people away....
Hello, thanks for your feedback.
Recently, we have implemented changes to our Free plan. Now to promote their ads in other stores for free, users need to publish other stores' ads on their websites in return. This is how our Free plan works.
Over the last month, we have sent 3 email notifications to all free plan users, the last was sent on Thursday. Probably you have missed it.
The ads are posted at the very bottom of product pages and do not harm reputation and pull away people that are really interested in your products.
Also, if you want to turn this off, you can do this on the Publisher page. In this case, it's natural, that your products will not be advertised as well.
Please, if you need any assistance, reach out to our support. We're always ready to help.
Apologies for the inconvenience.
Grateful for each and every time Dynamic Retargeting Ads, and for all the incredible people who are part of this Wonderful project... Happy 2024
free ad 1000 for free on free price plan
seems to be easy enough to use, although it is still in the starting phase.
This app is very useful for beginners
I just installed the app. I have high hopes for this retargeting app and hope it will help me win back lost customers in the future
I just installed the app so I can't comment on the results, but the setup actually couldn't be easier. I just clicked "Install" and was redirected to their dashboard, uploaded my logo and now I'm done. I can't wait to see the results!
amazing and easy to use. would definitely recommend. super simple setup as well. i hope it helps with conversions.
Great really good like it so far will see how it go's for a bit but so far so good very easy to use thats a big help
Super application, je recommande car l'application est simple a utiliser et efficace en plus la premiere version c'est gratuit a vie
love it, it was easy to manage , now im just waiting to see miracles;) and i will comment again nest time
I just installed the app, I really have a good expectations for this retargeting app and hope can help me to recover lost customers in the future
t you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
i will basicaly say go for it, if you thinking about getting visitor to you sight, just know, you need to hit them at least 5 difrent point for them to conver so this app do just that, in a click of a botton, you can get you pixel up and running and start making money online the right way, hope this help.
Easy to install and great support. Starting to see some impressions - looking forward to seeing how it continue to perform. Definitely recommend a try!
for now i am trying to get some few visitors targeting only in one country that i leave i hope i can get some in a few weeks i will change it to 5 star if this app works fine
I just installed it. http://www.DreamAngels.net is my website. Hoping to get more traffic. We sell feather boas and trims.
It seems simple enough.
Please don't use this app. YOU will definitely lose money. In starting this app give you 1 or 2 sales but after that they start eating your money. And if you ask them your retargeting not performing, every they say do this little twik and you will start having sales. BUT In THE END YOU WILL LOOSE MONEY AND UNINSTALL THIS APP
Hi,
Thanks for your review and for using our app.
The results of retargeting campaigns usually depend on a lot of factors. Normally, for campaigns with lots of impressions and click data, the optimization is done automatically by our algorithms. However, for smaller campaigns that don’t have enough data, the only way to optimize the campaign is to do it manually. There’s simply no other way.
Your campaign manager has already suggested the necessary adjustments but it usually takes more time to see the results of optimization. If you want to give it another try and wait a little bit longer, please reach out to our support team to make additional optimization adjustments.
Why can't I use it for free, I don't know how to use it, and I can't even give a bad review .........
Hi,
Thanks for your review and for using our app.
I took a quick look at your campaign and see you’re on the Free Forever plan already. This means that you will get up to 1,000 ad impressions monthly completely free.
Please allow the app some time to gather the minimum retargeting audience of 100 visitors. This usually takes from a few hours to a few days depending on the number of visitors you’re getting daily to your website. After that, you will start seeing your first ad impressions. You don’t need to do anything else at that point but wait.
Hope this helps. Reach out to us via chat if you have any other questions or need help.
PS: I also noticed that you’ve uninstalled the app. If you still want to use it for free, simply install it again and give it some time to start working.
I really hope this helps my new store https://massagerpluss.com/
If this works i'm gona pay for more impressions
this app does what is says it will do. You dont really have anything to lose when trying this app out.
I really havent opened or configured this app since i installed it but opening it today and scanning over the stats, it seems its doing work on its own. thats chill
I've only had this app for a couple of days and already I am getting more hits from it than my Google Ads campaign.
It Does what it says. They have Free service and better traffic. I would recommend. Don't pass this up.
this app does what is says it will do. You dont really have anything to lose when trying this app out.
An amazing free service! Have just installed it on my store, hopefully I see some results from it. Many thanks for reaching out to me, I would not have known about it otherwise! :)
I use this on my shop. It is working well. You can try it for free and top up as you go. Waiting for my first sale now!
Hi Its a great app. UNfortunately it did not targeting the country I am selling my products. Malaysia. Can you set this for me . Thanks
Hi,
Thanks for using our app.
We’ve added Malaysia to the list of countries. You can now choose it when setting up location targeting.
Please feel free to reach out to our friendly support team with any questions you might have in the future.
Fantastic App! A good response along with great customer service. Highly recommended to all the sellers.
We tried this app for one month. We familiarized ourselves well with settings and did what the developer told was "best practice". The result after one month was 6 clicks and $ 91.64 poorer! This has to be the worst ROI ever! Very disappointing and a total waste... It may work better in large online stores, but if you are small, then steer clear!
Hi, thanks for your review and for using our app. I took a closer look at your account and would like to make a few comments:
1. With retargeting, you show ads only to your recent visitors who didn't make a purchase. For smaller sites with few daily visitors, we bill for impressions. We also bid a little bit higher than we would for a larger website. This way, we make sure you get at least some impressions/clicks for your campaign. Otherwise, you wouldn’t receive any impressions/clicks at all.
2. In the chat with our customer rep, you mentioned that you also run retargeting with other retargeting companies. If so, running multiple retargeting campaigns simultaneously might have contributed to the high cost per impression as well.
3. Your current Bid strategy is set to Auto. You could consider choosing Target CPC instead to limit the cost per click manually. That way, our system will make sure you don't pay more than your maximum cost per click. However, bear in mind that if your Target CPC is too low, you may receive a lower number of clicks/impressions.
I can see that you have already initiated the refund process. If you decide to give us a try again in the future, feel free to reach out to us to help you with your campaign settings.
Hope this helps.
The retargeting ads did show up on some sites after your online visitors ( from all sources ) visited your site for retargeting, however, it is hard to know where the ads showed up and there are no advanced control based on age and other factors. Therefore, it means junk traffic visitors might get retargeted as well. We used it and decided to go for other retargeting ads with more controls. They need to provide the tracking history records like many other ad agencies would provide. The overall feeling is like spending money to buy some not so sure impression records. I did see lots of referral links from their ad server. Generally, if an ad is served before being clicked, it should not even show as referral link to the website. I am not so sure about this service.
Hi,
Thanks for using our retargeting app. Here are a few comments regarding how we operate:
1. When deciding whether or not we should show your ad to a past visitor of yours, we take multiple parameters into account: when the visitor visited your website the last time, how much time they spent on your website, the ad placement on the website they are currently visiting, whether the visitor clicks ads in general, what the traffic source was that brought the visitor to your site in the first place, and so on. A few dozen parameters in total. Thanks to machine learning, we’re able to make click/conversion predictions much more precisely than you would by adjusting any of these settings yourself. This way we can decrease your CPC and increase your ROI at the same time. Setting the age/gender setting by yourself would only decrease the effectiveness of your campaign. That’s why we don’t have these and many other targeting settings in the public view. The optimization is done by the machine learning algorithm in the background.
2. Thanks to our partners, we have access to literally hundreds of thousands of websites. As a result, for bigger retargeting campaigns, it’s not unusual to see ads being shown on hundreds, sometimes thousands, of websites daily. Showing these websites in your account would only clutter your statistics report and wouldn’t give you any insights into how your ads are performing. Moreover, as mentioned above, our machine learning algorithms decide where your ads should be shown based on data. Giving our customers the ability to manually choose/blacklist sites would only decrease your campaign effectiveness.
3. All our links to your site are marked with UTM parameters. You should be able to see the clicks from us under utm_source=rontar in your Google Analytics or any other tracking software you might be using. Some obscure and less popular browsers do truncate our links sometimes, but they are in the minority and should not exceed more than 5-10% of all traffic generally.
Hope this helps.
If you have other questions or concerns, please reach out to your account manager via the chat. They will be happy to help.
We are using the free version for now. We will upgrade to the paid version soon. Customer services is great. They have kept us informed with the app's progress. It works as described. Great App!
Fantastic app! Dynamic Retarget Ads provides even the neophyte e-commerce store owner with all of the required tools to succeed in online advertising. Highly recommended!
Gave the app for a try. It has been generating good organic traffic to my store. Love the result so far. I recommend this app to all the sellers.
Great app so far so good hopefully someday I will upgrade to the paid version. I recommend this app to all Ecomm shop owners.
I have been using this app for at least a few months now. I have the paid version. I was skeptical as to if it would do what it advertises & that I pay for. But, I am very happy with the results that I've seen & I have tracked the referrals from this app & service. It does pull in quality traffic that has resulted in sales for my store. Thank you for this app & service. I think that it is great! I recommend it. Thank you for the traffic & sales that have resulted from your app & retargeting ads service!
Update 09-03-2020:
I have not seen put traffic from this service. I have had over 5K visitors this month, but not much retargeting from this app. So, I've discontinued using it.
Preloads HUNDREDS of dollars from linked payment method before theres even a chance to use preloaded funds
Hi, thanks for your review and for using our app.
The information about how we bill customers can be found on the Billing page and it is prominently displayed so that anybody can see it. Since Rontar is an advertising company, we charge $25.00 initially and then automatically every time the advertising balance gets low. This is in accordance with your daily budget settings and to cover the amount required in the upcoming week. This is how many advertising companies work.
In your particular case, you were charged $25 initially. On the first day of your ad campaign, because you had no maximum daily budget set, you exhausted your balance. As a result, the system charged you again, and once again a day later to cover the expenses for the upcoming period.
Please note, there are options for you to limit your campaign, including setting the maximum daily budget and cost per click.
Hope this helps.
Very good free version and great app. I will be using it a lot and someday may use paid version. Great so far.
I have used this app for 7 days now. I have gotten less than 100 views from it. I thought I would get more. I hope that the next week will show more results. As I had thought there would be better results. We will see how the next 7 days goes.
Awesome free app gets actual results. Any advertising helps especially when it doesn't cost much. There is a paid option which I may try soon.
Still learning how to use the app and if it works... for now everything looks great and enjoying the use of it