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Would say just okay not much success one sale in whole month
BE AWARE, TOTAL SCAM !!!!!!!!! very Disappointing in any sense , the worst was that they CHARGE for CLICKS not for Sales as they write in their policy they just Suck your Budget of 100$ that they initially requested NOT even one SALE what i can say, i have even make an OFFICIAL COMPLAINT on Shopify Support !
my Shop : www.eugfashion.com
Hi there,
I’m very sorry you haven't seen results from using our app. But I would like to give a detailed answer to your review:
1. We bill per click/impression, not per sale. This is clearly stated here: https://help.rontar.com/hc/en-us/articles/360002831574-How-does-Rontar-charge-my-account-
2. We did bill you $100 initially, but you spent only $55.81 of it. The rest was refunded to you upon your request.
3. You spent just $55.81 on retargeting, which may not always be enough to see sales. Sometimes you may spend $50 and see no sales, then you see 2 or 3 sales with the next $50 spent on ads. This is how it usually works.
If you ever decide to give our app a try again, we have a free plan now that you can use.
I hope to see results from this app. Will Surely use the premium subscription if it works out and refer others
2000 impressions over a 30 day period and not 1 click back to the site. Have to wonder where the ads are being shown and to who? I would expect at least one or two click backs. I can appreciate not getting any sales, but to not get any visitors makes me wonder the effectiveness of this platform for my business. Free is good, but 0% of 0 is still 0 :)
Hi,
I’m sorry you didn’t get the results you expected from using our app. I took a look at your campaign and see that you did receive about 2,000 ad impressions but no clicks. While it’s unusual to see such a low CTR, it’s too early to tell whether the campaign is effective or not due to the very low overall number of impressions.
Sometimes you get 2,000 impressions and no clicks/sales, then you see 5-10 clicks and a few sales with the next 2,000 ad impressions. This is how it usually works. We have a customer that had a similar situation to yours. They had almost 4,000 ad impressions and just 2 clicks (which is low), but the situation changed completely with bigger numbers: https://blog.rontar.com/upgrading-from-the-free-forever-to-starter-plan
Another reason could be the quality of inbound traffic. If the quality is low then retargeting will drive poor results as well. We don’t have access to this data so I can’t comment with 100% certainty on this.
Hope this helps.
Wow! This is a very conflicted review since I saw that this app was working and actually installed it on two of my stores. The problem is, when I installed on the first one, I had responded to an ad for "Forever Free" and planned to try it before switching to paid. I got confused and couldn't find the button for installing the free version as it was at the bottom, under the two paid plans and so I added paid account. (On my second store, I found the way to install Forever Free)
I was told I could not get my $100 back but as soon as it was used up, I could switch back to the Forever Free plan. Now I've been trying to switch back for two days and I'm told it's discontinued. Only yesterday I was sent instructions to switch and when it didn't work, I got the message about it being canceled.
Is it a good product? Yes, I believe so, especially if you have enough traffic to drive it on a paid one. With the free, you could potentially build up to enough. Am I happy? No, not at all. I never would have abused the Forever Free and wanted to use it to truly get on my feet and then upgrade but now I'm upset and am thinking about uninstalling it.
As this plays out, I may be back to change my review. Right now, I'm frustrated.
Michelle
memorable-treasures.com
furbabywhims.com
Hi,
Thanks for your review and for using our app.
Unfortunately, the Free Forever plan turned out to be ineffective for most of our customers. Although it was completely free, stores would get only 3,000 ad impressions under the plan, which is not nearly enough to see any meaningful results in terms of clicks/conversions.
So we’ve decided to introduce the Starter plan, which is 10X more effective than the Free Forever plan used to be. Also, the Starter plan costs just $60, which makes it affordable for virtually everyone.
I hope this helps.
Unfortunately, I can't trust the conversion reports for this app. The very first conversion we got with the app was from a transaction that happened 3 months before we even started using the app. That was very suspicious.
Additionally, we've found other transactions that are from friends/family that we know are also not attributable to any ad.
It does seem like ads are displayed because I've seen them (once). But the conversion reports give you the impression that the ads are working. They are not. In fact, we discovered products that had not been for sale for weeks being advertised.
Overall, disappointed.
I installed a few weeks ago and I am able to see that I do get traffic and clicks from this app. So far, no directly creditable sales but traffic is where it starts and I'm definitely getting that. I am glad I installed this.
I just installed it. It was very easy and fast. It looks very nice and you can customize it. Looking forward for great results.
I used this app to help drive customers to my store. Every day I am seeing more people visiting the store. Thank you!
Horrific results. Spending more than $10 per click. Last 7 days spent $75 and got exactly 0 conversions. No way to control billing spend. They charge you whatever they think you should be charged. Stay away
Hi, thanks for your review and for using our app. I took a closer look at your campaign and would like to make a few comments:
1. You’re correct, in the last 11 days you’ve spent around $100 and received 5 clicks and no conversions. However, in the 11 days before that, you had spent $77 and received 11 clicks and $654 in sales. This is exactly how it works when you have few impressions/clicks and little daily spend. We have a customer that was in a similar situation to yours. They had almost 4,000 ad impressions and just 1 sale (which is low), but the situation changed completely with bigger numbers: https://blog.rontar.com/upgrading-from-the-free-forever-to-starter-plan
2. You can easily control how much you pay per click. This can be done on the Settings page in the app. You can also control how much you spend daily on the same page. Please note, when you limit the maximum cost per click, the number of impressions and clicks you’re getting is decreased as well.
If you have questions regarding the best settings for your account, please reach out to your account manager via the chat. They will be happy to help.